16 to 30 of 169
Trains employees. Plans work of others. Reviews work quality and quantity of others. EOE/AA Disability/Veteran
Posted 5 days ago
Perform in process, final product, stability and raw material testing using both automated and manual testing methods with a quality mindset. Understands how this testing directly impacts our customers and the patients they serve. Conduct failure investigations to determine root cause of out of specification results. Perform routine maintenance, calibration and troublesho
Posted 5 days ago
Develop the project plans for key strategic programs intended to utilize the REM factory. Manage and maintain project budget. Identify and implement cost saving improvements. Provide day to day leadership and coordination of project activities cross functionally, assuring that each function is meeting timelines, and critical path items are closely managed. Manage Ortho qu
Posted 5 days ago
Partner with VP Supply Chain and Memphis Operations Manager to develop methods to increase receiving, storage, and shipping productivity while reducing associated costs. Proactively tackling issues in a decisive manner, while keeping broader organizational dynamics in mind. Evaluate distribution infrastructure to support extended growth (e.g., new products, new customers,
Posted 5 days ago
Supporting the customer relationship through creation of Executive Business Reviews, management of customer feedback through Net Promoter Score surveys and scheduling for business trade shows. Supporting phone and email inquiries and escalations from field sales through monitored telephony queues. Responsible for addressing the request and closing the loop with both inter
Posted 5 days ago
Serve as SME in support of global privacy policies, processes, privacy training and awareness initiatives. Engage in periodic review and refinement of global privacy procedures and processes to ensure current, address the regional privacy needs, and identify opportunities for improvements. Drive organizational awareness and training of global privacy systems and processes
Posted 5 days ago
Independently execute manufacturing and support processes according to standard operating procedures. Accurately complete documentation in batch records, logbooks, forms and other GMP documents. Use of ERP system for performing material transactions/moves/quantities/cycle counts. Knowledge of cGMP requirements to ensure adherence to compliance policies and regulations. We
Posted 6 days ago
Reviews work quality and quantity of others. EOE/AA Disability/Veteran #LI JP1
Posted 6 days ago
Creates, enters and manages customer orders (via phone/fax or e channels) from internal and/or external customers. Responsible for front line inquiry/service complaint management. Responds to all queries (e.g. order status, product information, stock availability, company policies, price quotes, claims, returns authorization processing (RGA), requests for documentation, e
Posted 6 days ago
Ortho Clinical Diagnostics
- Boston, MA / Manchester, NH / Burlington, VT / 3 more...
Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing customer touch point/call plan, being single point of contact for all problem resolution, and anticipating and defending against competitive threats Menu Expansion Grow menu by establishing personal credibility, illustrating Ortho value propositions, demonstrating product cap
Posted 6 days ago
Ortho Clinical Diagnostics
- Detroit, MI / Virginia Beach, VA / Philadelphia, PA / 2 more...
New Customer Acquisition Convert competitive/new customer accounts. Develop customer acceptance by establishing personal credibility, illustrating Ortho value propositions, demonstrating product capabilities, and successfully managing highest probability opportunities to close. Strategic Planning Develop and execute strategic territory plans to prioritize, pursue, and con
Posted 6 days ago
Ortho Clinical Diagnostics
- Raritan, NJ / Virginia Beach, VA / Philadelphia, PA / 3 more...
New Customer Acquisition Convert competitive/new customer accounts. Develop customer acceptance by establishing personal credibility, illustrating Ortho value propositions, demonstrating product capabilities, and successfully managing highest probability opportunities to close. Strategic Planning Develop and execute strategic territory plans to prioritize, pursue, and con
Posted 6 days ago
Health System Planning Responsible for setting the strategy for retaining and growing existing IDN customers and working with the CEMs to understand the action plan for each IDN. Also responsible for establishing a strategy for converting competitive IDNs and partnering with BDMs to align on activation of the strategy. Provides direction to field teams and is accountable
Posted 6 days ago
Investigates, troubleshoots and manages customer equipment and software complaints and inquiries in accordance with internal procedures and customers' requirements. Maintains technical self competence, knowledge of company procedures, and customer related skills. Works independently and as part of a team. Contributes to process improvements. The Individual Minimum High Sc
Posted 6 days ago
Ortho Clinical Diagnostics
- Buffalo, NY / Albany, NY / Virginia Beach, VA / 6 more...
Advanced Technical Troubleshooting provides advanced troubleshooting with customers and Integrated Delivery Networks (IDNs) as needed within existing customers. Coordinates with Ortho resources for situations and problems that require higher levels of support. Directs and implements corrective actions for escalated customers across regions and nationally, including IDN Cu
Posted 7 days ago
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