Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Co

Directs and organizes management studies which may include surveys and special projects, as necessary. Identifies and implements new organizational processes and procedures backed by advanced analytical work. Makes significant contributions to department goals and planning efforts. Provides advanced analytical management assistance to improve overall efficiency. Utilizes

The ServiceNow Systems Administrator will be responsible for configuring, administering, and developing the ServiceNow applications such as IT Service Management (ITSM) and Customer Service Management (CSM). This role will work with the Client teams and Business partners to design technical architecture and assist to implement technical solutions that satisfy the business

Carries out moderately complex information systems and/or information technology tasks within the cloud environments supporting the ServiceNow environment. Implements and troubleshoots cloud based systems to protect the integrity and availability of the system. Collaborates with cross functional teams for the deployment and ongoing support of the system to both internal s

Administrative Support . Provide administrative support for the Scowcroft Center's VP and senior director, such as scheduling internal and external meetings; managing travel logistics; helping with expense reports; and helping to draft a weekly update of the center's work for the CEO, Executive Vice President, and other senior staff at the Council. Other tasks include mon

Assist with ongoing projects, including planning events; and conducting research, writing, and editing documents, including memos, talking points and activity summaries. Help coordinate onsite, offsite, and virtual events, including coordinating VIP arrivals and departures, guest management, and AV coordination. Provide research, administrative, and logistical assistance

Provide operational, logistical, and administrative support for regionally based high level events and projects Help maintain relationships with event venues to secure meeting spaces, accommodations, and catering/meals. Assist with international travel coordination and arrangements for local travel and special activities during international events. Help field logistical

The Project Assistant will be specifically responsible for the following Provide logistical and administrative support to F D's defense innovation, technology, and industry portfolio. Coordinate the scheduling of calls, in person and virtual meetings, and travel for events and projects. Prepare agendas, memos, and talking points to prepare principals for meetings and even

Serves as "gate keeper" for the Executive Office to streamline day to day operations and ensure appropriate allocation of time to maximize efficiency; Serves as a trusted partner for President and CEO and Chief of Staff to manage complex and confidential matters within the Executive Office; Oversees all administrative tasks for the President and CEO, including but not lim

Facilities Management Liaise with building management and security, proactively leading on maintenance and facilities issues to ensure best in class environment for employees and guests. Develop and implement preventive maintenance schedules to ensure the longevity and functionality of office equipment and facilities. Support logistical aspects related to event security.

The Program Assistant will be specifically responsible for the following Provide logistical and administrative support to F D team projects within the nuclear strategy and space security portfolio and program wide operations. Prepare agendas and background materials to prepare principals for external meetings. Organize and execute convenings, with primary responsibility f

Supports ASPR on public health projects and programs. Takes part in strategic planning teams, including performing situational assessments, developing the goals, sub goals, major mission elements, and metrics for measuring progress in a particular nation or region. Serves as a representative of ASPR and interagency initiatives. Identify required resources to achieve ASPR

Provide high level executive administrative support to the Director of the BARDA Division of Clinical Development Schedule and monitor the staff calendars; answer telephones, route calls, and take messages Prepare and manage executive travel logistics Organize files and other written communications Coordinate activities with direct reports and other staff Take meeting not

Provide support to the CIP Healthcare Sector Preparedness and Response branch through project management support Serve as the primary contact for facilitating security clearances for public and private sector partners Coordinating classified briefing opportunities Provide support in the HSPR branch as it coordinates internal and external activities to impact policy, decis

Maintain management over senior leadership daily scheduling. Ensure records/file management and communications organization for senior leadership. Coordinate activities with direct reports and other staff while providing administrative support with front office operations. Coordinate special projects such as data calls, market research, budgeting, contracts, white papers,