Computer User Support Specialist with Security Clearance Job Locations US PA West Mifflin Job ID 2024 5653 # of Openings 6 Category Technical Services & Operations Opportunity IMG is looking for a cleared Computer User Support Specialist to be responsible for providing help desk services to coordinate and respond to incidents and service requests made by end users, techni

Tier III Boundary Protection Engineer with TS/SCI/CI Poly Job Locations US VA Chantilly Job ID 2024 5611 # of Openings 1 Category Other Opportunity IMG has an opening for a Tier III Boundary Protection Engineer to support our customer's various wide area networks (WANs) and local area networks (LANs). This position will provide boundary protection to an enterprise level i

Include 1. Maintain data, voice and/or video network hardware and systems; 2. Assess and update older networks as needed and in accordance with specified plans. 3. Provide escalated Tier 2 and Tier 3 technical support on data, voice or video networks; 4. Answer technical questions; recommend and Implement approved course of action. 5. Install network applications on networ

include Conducting property audits, develops, recommends and implements property administration policies. Developing plans and programs for achieving and maintaining product quality throughout the item's life cycle Monitoring operations to prevent the production of defects and to verify adherence to quality plans and requirements Preparing periodic and special purpose repo

IT Field Support Specialist with TS/SCI Poly Job Locations US MD Columbia Job ID 2023 5505 # of Openings 24 Category Technical Services & Operations Opportunity Conducts site surveys Assesses and documents current site configuration and user requirements Analyzes existing requirements and prepares specifications for hardware acquisitions Prepares engineering plans and sit

Help Desk Specialist with TS/SCI and Polygraph Job Locations US MD Columbia Job ID 2023 5548 # of Openings 2 Category Technical Services & Operations Opportunity Provides 365 days, 4 days a week, 10 hour a day Shift (0600 2200) Help Desk support as defined by first response/Tier 1 support. Work with a small team providing service availability monitoring and help desk supp

Senior Virtualization System Engineer with TS/SCI Full Scope Polygraph Job Locations US MD Columbia Job ID 2023 5385 # of Openings 1 Category Technical Services & Operations Opportunity Systems engineers will be requested to participate in the process by which a new software applications/components is created. Also, it's their role to provide for the customer's needs, eva

Firewall Network Engineer with TS/SCI Full Scope Polygraph Job Locations US MD Columbia Job ID 2023 5554 # of Openings 1 Category Technical Services & Operations Opportunity The job duties of the Network Firewall Engineer are as follows Act as a subject matter expert for the customer's next generation firewall solution. Maintain firewall operations and document current en

Cabling Technician with TS/SCI Full Scope Poly Job Locations US MD Columbia Job ID 2023 5528 # of Openings 1 Category Technical Services & Operations Opportunity Provides the provisioning, installation, design, termination, testing, documentation, operations, and maintenance of all types of IT cabling. This service includes both fiber optic cable and copper cable from sin

IT Field Support Specialist Level 2 Pipeline with TS/SCI Polygraph Job Locations US MD Columbia Job ID 2023 5506 # of Openings 25 Category Technical Services & Operations Opportunity The Hardware Technician provides Tier 2 and 3 on site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; as

include Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Ensuring associated tickets are related to the parent ticket and proper follow up is performed once incident is resolved

include Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Ensuring associated tickets are related to the parent ticket and proper follow up is performed once incident is resolved