The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

Demonstrates understanding and proficiency of the use of Telesitter audio visual software. Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty. Ability to communicate effectively with patients using a microphone and headset. Ability to communicate with hospital staff and respond quickly to patient

The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required. Job Responsibilities Works independently to complete assignments without close supervision; Improves inefficienc

Account Services Representative I Under general supervision, projects a professional company image through telephone interactions with members. Answer incoming calls from members to provide information in response to inquiries about products and services and to handle and answer questions over the telephone. This individual must have excellent phone and communication skil

Account Services Representative I Under general supervision, projects a professional company image through telephone interactions with members. Answer incoming calls from members to provide information in response to inquiries about products and services and to handle and answer questions over the telephone. This individual must have excellent phone and communication skil

TELLER I Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals. Provides basic cash receipt and payment services

TELLER I Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals. Provides basic cash receipt and payment services

Health Plan Customer Success Managers are responsible for providing world class strategic partnerships to our end clients. This role will serve as a trusted advisor to the customer, ensuring a deep knowledge of the customers' business enabling us to provide value added solutions. This CSM should possess Health Plan domain knowledge as well as a strong understanding of how

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a roadmap for the implementation and rollout of services within their organization. Leverages market experience and advanced product knowledge to iden

Job Number R0195474 Customer Success Engineer Key Role Design, implement, and maintain strategic, multi disciplinary IT programs in support of corporate strategy. Apply advanced consulting skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction. Mentor and supervise team memb

Displays characteristics of inquiry, empathy, courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups, including internal and external customers, in an appropriate and timely manner. Facilitates new patient registration and updates current registration. Maintains protocol knowledg

Serves as a primary contact to patients, family members, or visitors. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations. Seeks to solve patient/guest problems and complaints. Escalates issues to other personnel when needed. May be responsible for the issuance of identification badges

This is a job in the series of positions that are involved in the placement of patients at Washington Hospital Center. Located in the Capacity Management Department, the Patient Placement Representative receives and processes requests for patient bed assignments. Join one of the largest healthcare systems in the Baltimore Washington metro region, also recognized as one of

Patient Access Supervisor will be responsible for successfully supervising the organizational and administrative operations of the 24/7 Patient Access Department. Performs supervisory duties including hiring, training, evaluating and the day to day management of the Patient Access team. (Admissions, Emergency Department, Laboratory and Radiology Registration and Schedulin

The Hospitality Associate will be responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via telephone or face to face interactions. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience 1 year Related healthcare foodservice experience or relatable serving/ customer service ex