Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria Collaborate with client's teams on network architecture, sensor placement, and integrations for the deployment of new sensors; coordinate and conduct deployments Provide troubleshooting and break/fix support for the Platform solution Provide knowledge transfer

Develop and maintain the Dragos Salesforce and CPQ instance Function as the subject matter expert for CPQ to the rest of the organization Troubleshoot and resolve any errors or issues that occur with existing Salesforce or CPQ functionality. Partner with the various CPQ stakeholders to gather requirements for system enhancements and improvements and translate these requir

Generate new sales opportunities within the US federal sector through proactive follow up on inbound leads, and outbound cold calls and emails as needed. Drive new account growth and expand existing accounts through B2B sales of Dragos software, threat intelligence, and services to enterprise clients. Collaborate with the Channel team to propel deals through appropriate p

Understand Customer Needs Engage in pre and post sales processes to grasp customer requirements, technical goals, and their operating environment. Consult and Recommend Provide consultative recommendations to our clients, ensuring they are fully aware of our offerings and best practices. Customized Demonstrations Conduct tailored product demonstrations to showcase how our

Evaluate platform performance and identify bottlenecks for improvements Read platform software code and understand the internal working of product Define and develop tooling for load simulation, test automation, performance measurement and reporting Analyze customer PCAPs to understand protocols and data flows and their impact on product performance Create performance tes

Manage multiple projects simultaneously and advise stakeholders on capabilities, scheduling, and status. Purchase, install, maintain, and configure a variety of field devices, controllers, and associated software. Coordinate with vendors and contractors to acquire, support, and manage the internal cyber ranges (500+ assets). Collect and manage environment change requests

Develop, manage, and execute the regional marketing plan to achieve company goal marketing pipeline goals for North America Developing coordinated Account Based Marketing programs focusing on our target markets/accounts Work closely with Dragos sales, Value Added Resellers, and other partners to grow the sales pipeline Deliver integrated marketing programs to drive pipeli