This role is a key technical contact point within a specified territory including all aspects concerning the application of troubleshooting of instruments, software or hardware issues, and training requirements for the customers. Support all systems to the designated product performance metrics and KPIs associated to service contracts within Ortho Care. Provides operation

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for c

Repairs and performs preventive maintenance on facilities equipment including building controls, fire protection systems, heating, ventilation, and air conditioning (HVAC), refrigeration, cooling towers, dehumidification, compressed air, purified water, industrial vacuum systems, and plumbing. Troubleshoots moderately complex mechanicaland electrical systems. Inspects and

Performs and documents QC Sofia Testing of WIP Production Lots and special evaluation assignments. Support daily QC Chemistry core functions as needed. Performs and documents 1st article functional Sofia Final Kit QC Testing. Support new Sofia product development/improvement projects. General housekeeping and laboratory organization. Carries out duties in compliance with

Conduct job evaluation and review of new and/or existing roles. Partner with HR Business Partners and line management to gather information and communicate results. Provide administrative support to the global annual salary planning process, including annual merit increase, bonus & incentive plan processes, and analysis. Participates in market and salary surveys to ensure

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

Execute manufacturing or manufacturing support processes according to standard operating procedures and current curriculum. Support schedule adjustments to meet production, material receipt and shipping requirements. Work with Shift Leader//Team Leader to review departmental production schedules, work orders and related information to ensure materials are available for pr

Develop material purchase plans, prepare purchase orders for the timely and economical purchase of goods and services with regard for cost, quality and delivery. Point of contact to suppliers ensuring purchase order adherence, facilitate expedite/de expedite. Develop master production schedules in response to demand projections and inventory balances. SAP maintenance of m

Performs manual and clerical duties related to shipping, receiving, storing, issuing, and delivering a variety of materials, equipment, and supplies Performs physical counts of inventory Transports materials between departments, facilities, and/or production floor Transacts inventory/material movements in an accurate and timely manner and in accordance to strong inventory

Work with the Global Information Systems Business Field's team in production support and implementation of new solutions within or directly associated to the Ortho's e Connectivity application framework. Support eConnectivity middleware environment, such as ThingWorx / AWS IoT, for Production issues and application releases. Follow System Development Lifecycle (SDLC) proc

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM& SAE to identify and close menu expansion op

Manage S&OP, planning, and inventory control processes for the hub distribution centers. Optimize inventory levels to meet customer service, business continuity, and cost objectives throughout the distribution network linking suppliers, customers, distributors, and warehouses. Coordinates product availability, issue management and resolution, working with all appropriate

Ensure FMEAs for new and existing products are robust and complete. Continually review and update FMEAs as failure modes are identified Ensure the control points proposed through the design and development process are evaluated for adequacy as related to field performance and manufacturability Support escalations related to stability study of new product launches and/or c

Lead the product allocation process. Implement support plans for product quality management and communications. Lead monthly demand planning. Liaise closely with regional and global marketing team and sales organization. Product Allocation Prepare and lead communications to the field and be a central point person for regular updates. Manage process of prioritizing open or