Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Ensures effective management of projects from inception through implementation Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules Works with the business group to determine and understand business requirements Manages projects from concept through the planning, analysis, design, testing, implem

Lead multiple aspects of the Internal Controls over Financial Reporting (ICFR) governance program Lead multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Lead the evaluationof the operational performance of existing controls and devise remediation strategies that align control performance

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards Contribute toward the planning and execution of special ad hoc advisory projects to assist our audit stakeholders in enhancing their processes. Identify and assess risks to develop and execute a risk based audit work program Occasional

Provide day to day execution of Marketing print production duties, direct mail, projects, and initiatives Lead the print production workflow for projects and tasks, such as multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral, and monthly matrix mailings Establish and manage aggressive time

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards Contribute toward the planning and execution of special ad hoc advisory projects to assist our audit stakeholders in enhancing their processes. Identify and assess risks to develop and execute a risk based audit work program Occasional

Provide support to assigned department; may work on small projects Review Guaranteed Asset Protection Services Application (NFCU 298A) for completeness and accuracy to determine if additional information is needed. Assign the NFCU 298A to specific queues in different operating systems Review and place GAP claim documents in member folder Create and send letters to members