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To provide administrative support and assist all sections in the Collection Branch. Responsibilities Approve/deny requests and process payment changes and approved extensions Assist staff and other business units, to include Personal Finance Management, with member related research requests; such as, information on member accounts, payment history, etc. Collect and distribute reports, corresponden
Posted Today
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule driven and structured contact center operation (CCO). Provides information regarding Navy Federal products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Performs transactio
Posted Today
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To build and maintain referral relationships with realtors, builders, and other centers of influence. Major Responsibilities 1. Interv
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. • Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email addr
Posted Today
To compose written responses to members’ inquiries regarding Navy Federal Online messages (eMessages), as well as written responses to members Qualified Written Request according to RESPA guidelines, Member Service Letters and new correspondence. To provide appropriate research for Lending/Servicing Complaints. Responsibilities 1. Examines Navy Federal Online Message system and Online Commun
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. • Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email addr
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. • Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email addr
Posted Today
To control/collect on past due Consumer Loan and Credit Card accounts for all stages of delinquency, in accordance with all government and Navy Federal rules and regulations. To provide member financial counseling and mitigate loss for Navy Federal. Responsibilities Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offe
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. • Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email addr
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provides assistance/training to lower level team me
Posted Today
To monitor, research, analyze and interpret relevant federal and state laws and regulations to ensure policies and practices comply with applicable legal and regulatory requirements, including, but not limited to, unfair, deceptive, abusive acts or practices (UDAAP) standards; Truth in Lending Act; Truth in Savings Act; Equal Credit Opportunity Act; Fair Credit Reporting Act; Real Estate Settlemen
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. • Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email addr
Posted Today
To process first mortgage loans in accordance with applicable federal/state laws, as well as Navy Federal's policies and procedures. To provide information to members regarding mortgage requirements, products and related services. Responsibilities (Level I) Analyze, research and resolve problems and discrepancies related to member accounts/loans Collect, review and verify documentation for mor
Posted Today
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To build and maintain referral relationships with realtors, builders, and other centers of influence. Major Responsibilities 1. Interv
Posted Today
To compose written responses to members’ inquiries regarding Navy Federal Online messages (eMessages), as well as written responses to members Qualified Written Request according to RESPA guidelines, Member Service Letters and new correspondence. To provide appropriate research for Lending/Servicing Complaints. Responsibilities 1. Examines Navy Federal Online Message system and Online Commun
Posted Today
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