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To troubleshoot, resolve and escalate members and other individual's inquiries related to Navy Federal support of online, Mobile, web bill pay, and other digital services in a timely fashion. To initiate investigative or corrective procedures. Assist other Business units with troubleshooting calls. To serve as support in this member facing role of digital services to Contact Center Operations
Posted Today
To troubleshoot, resolve and escalate members and other individual's inquiries related to Navy Federal support of online, Mobile, web bill pay, and other digital services in a timely fashion. To initiate investigative or corrective procedures. Assist other Business units with troubleshooting calls. To serve as support in this member facing role of digital services to Contact Center Operations
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts;lending products; and credit/debit cards.To perform moderately complex platform banking functions under supervision.Provides assistance/training to lower level team membe
Posted Today
To plan, supervise and direct the Card Fraud Prevention teams in controlling and mitigating potential financial loss. Partner with CFP Analytics to develop rules/metrics and testing/implementing fraud applications/tools. Collaborate with cross functional teams to control, detect and monitor fraud activities and trends. Develop tactical plans and strategies to align with department fraud directives
Posted Today
Description To organize, facilitate and coordinate IT project initiatives from inception through implementation, under the direction, guidance and mentorship of the Project/Manager(s) or management. Responsibilities Ensure compliance with Navy Federal Credit Union ISD standards and best practices Perform assigned tasks/activities of respective ISD Service area Provide day to day support for the ex
Posted Today
Member Service Representative (Full Time) – Holland Road To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Candidates who meet the minimum requirements of the position wil
Posted Today
To provide expert advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising senior management and business units on a wide spectrum of legal issues relating to Navy Federal business and subsidiary entities. To counsel on matters related to corporate organization and/or governance, new business initiatives, industry laws and regulations, federal and state regulatory
Posted Today
To provide expert advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising senior management and business units on a wide spectrum of legal issues relating to Navy Federal business and subsidiary entities. To counsel on matters related to corporate organization and/or governance, new business initiatives, industry laws and regulations, federal and state regulatory
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email address lis
Posted Today
To coordinate software change and release management activities/functions within ISD. Serve as subject matter expert for the entire change and release management process while ensuring optimal overall performance Responsibilities • Provide input and assistance to develop and enhance the release management process • Provide input and assistance in meeting the organization’s needs fo
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with
Posted Today
To monitor tax vendor to ensure the timely payment of real estate property taxes according to all applicable policies, procedures, and regulatory requirements for minimal risk and loss exposure to Navy Federal and its investors. Responsibilities 1. Ensures the timely payment of real estate property taxes according to applicable policies, procedures and regulatory requirements. • Works with ve
Posted Today
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email address lis
Posted Today
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