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As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX
Posted Today
PointClickCare
- Catonsville, MD / MISSISSAUGA, ON
As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX
Posted Today
As a Senior Software Architect , you are driven, possess a high degree of discipline and can deliver robust solutions for complex and large scale software systems. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect,
Posted Today
PointClickCare
- Catonsville, MD / MISSISSAUGA, ON
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time
Posted Today
PointClickCare (PCC) is currently looking for a motivated individual to join our Customer Support team. The Customer Support team is instrumental in helping provide technical operations support for software applications that are changing healthcare across the country. Solutions Analysts are a passionate group of quick learners who provide excellent customer service to our
Posted 1 day ago
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time
Posted 1 day ago
Our Support team provides end user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service then, we certainly have the right opportunity for you! PointClickC
Posted 1 day ago
Reporting to the Manager of Financial Planning and Analysis, the Senior Financial Analyst, FP&A will partner with finance and business stakeholders of the organization to support various financial and business planning initiatives for assigned market and business functions. The incumbent will also develop meaningful financial forecast models and conduct in depth financial
Posted 1 day ago
Do you enjoy training and teaching others? Can you make explaining a new technology solution sound easy and exciting for end users of different technical skills? If so, we're looking for a candidate that loves working with customers and is passionate in helping them understand and learn software solutions that will help transform their day to day workflows and practices!
Posted 1 day ago
For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla
Posted 2 days ago
For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla
Posted 2 days ago
For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full continuum care colla
Posted 2 days ago
PointClickCare
- Catonsville, MD / MISSISSAUGA, ON
T he Senior MSSQL DBA plays an important role as part of a growing team that is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud based database infrastructure that our mission critical SaaS application runs on. Key Responsibilities Manage and operate large scale production database systems across multiple Azure regions. Provide di
Posted 3 days ago
GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive
Posted 5 days ago
PointClickCare
- Catonsville, MD / MISSISSAUGA, ON
GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive
Posted 5 days ago
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