Process deposits, withdrawals, check cashing, and other bank transactions including night deposit, courier and ATM deposits within assigned limits serving as the first line of defense from a risk management perspective. Balance and maintain cash drawer in accordance with branch performance standards. Proactively respond to incoming calls and serves as a customer advocate

Through an organized and consultative approach, develops new depository and loan customer relationships with prospective clients that includes telephonic, face to face visits and written communication to introduce the Bank's products and services. Participates in community events and tradeshows to promote the Bank's available services and financial products. Meets with ce

Review accuracy of client submissions and reroute if necessary in Salesforce. Update or maintain priority and status of outstanding transactions daily. Record client contact and outstanding requests for internal reference and record keeping. Maintain, organize, and archive purchase documents with consistency and detail. Complete asset setup in systems consistent with inte

When not serving as Review Lead, perform detailed and independent loan file reviews, using technical subject matter expertise and knowledge, focusing on the examination of more complex credits. Demonstrate independent judgment in evaluating loan credit quality, thoroughness of risk identification, accuracy of financial analysis, appropriateness of loan structure, support

Support and collaborate with other Bank departments and business partners such as but not limited to Bankers Support, IT, Retail Banking, Accounting, Lending and Treasury Management as it relates to Bank systems, policy/procedure and customer service. Identify opportunities to create efficiencies on the front line in retail banking by way of centralization. Provides leade

Responsible and accountable for credit underwriting and origination of new credits from existing and/or new customers to include renewals, modifications, and annual reviews. Make appropriate loan structure recommendations. Order and/or perform property inspections and/or valuation updates on real estate collateral per Bank policy. Monitor credit risk by periodically evalu

Process deposits, withdrawals, check cashing and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits servicing as the first line of defense from a risk management perspective. Balance and maintain cash drawer in accordance with branch performance standards. Proactively respond to incoming calls and serve as a customer advocate

Develop, implement and maintain enterprise policies and processes to mitigate fraud risk while ensuring an appropriate balance between risk management and customer experience. Collaborate with business unit management to establish fraud risk management protocols, detective and preventive fraud controls, and to assess the effectiveness of controls for fraud risks. Develop

Review accuracy of client submissions and reroute if necessary in Salesforce. Update or maintain priority and status of outstanding transactions daily. Record client contact and outstanding requests for internal reference and record keeping. Maintain, organize, and archive purchase documents with consistency and detail. Complete asset setup in systems consistent with inte

Manage a high volume loan pipeline. Prepare "Needs List" upon review of the loan terms and relevant information received. Create a positive customer experience by effectively communicating needs list, timelines and funding requirements. Gather the necessary paperwork and documentation required to make a complete loan file. Review all loan documentation to ensure completio

Assist with the completion of implementation forms, customer agreements, etc. Establish communication schedule with onboarding clients, which includes preparing an agenda for each client meeting to outline progress and objective for next steps toward service setup. Verify contracted services are correctly implemented within expected timeframes. Ensure accounts opened accu

Process deposits, withdrawals, check cashing, and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits serving as the first line of defense from a risk management perspective. Balance and maintain cash drawer in accordance with branch performance standards. Proactively respond to incoming calls and serves as a customer advocate

Process deposits, withdrawals, check cashing, and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits serving as the first line of defense from a risk management perspective. Balance and maintain cash drawer in accordance with branch performance standards. Proactively respond to incoming calls and serves as a customer advocate

Ensure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolution Make appropriate decisions on behalf of the customer quickly and effectively. Provide information and knowledgeable assistance efficiently and professionally. Ability to effectively prioritize work to ensure efficie

Process deposits, withdrawals, check cash and other transactions quickly and accurately. Ensure that negotiable instruments and cash are accounted for by following proper security policies and procedures. Answer branch telephone calls and assist with customer requests or issues. Review and verify daily reports assigned by Branch Management. Perform all functions of assign