We are seeking a motivated and detail oriented Customer Service Representative to join our dynamic call center team. The successful candidate will be directly responsible for helping meet and exceed client expectations by supporting our clients and their employees with our best in class HR software and services. As a Health Concierge, you will handle incoming calls and ch

Manage day to day account activity from Channel Partners and internal team members including system configuration, ticket resolution and triaging, release testing, EDI items and ACA management, and SOW support. Oversee the resolution of system issues, delegating work and supporting analysts to complete work with higher standards and greater accountability. Core Responsibi

Consistently reflect our core values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work to bswift associates, clients, and partners Directly manage your assigned client relationship(s); ensure delivery quality and timeliness Develop and maintain strong relationships at a strategic and operational level with assigned client

Want to be a bswifter? bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges n

1. Drive the development and implementation of .Net, React, and AI applications, with a focus on the use of generative AI for creating innovative web applications. 2. Lead and manage a team of software engineers in an Agile environment, fostering a collaborative and inclusive culture. 3. Identify opportunities for leveraging AI to enhance business processes, efficiency, a

Cloud Site Reliability Engineer (SRE) integrates software and systems engineering to develop and manage distributed, and fault tolerant cloud systems at scale. SRE plays a crucial role in guaranteeing the reliability and uptime of bswift infrastructure, catering to both internal critical systems and those visible to external users, all aligned with customer requirements a

Learning & Development Expertise Successfully apply the principles and methods of adult learning theory (e.g., learner centeredness, active learning, self directed learning, and feedback) to create engaging, hands on, and impactful learning experiences and materials. Working with the Service Center, and other stakeholders, use data driven decision making to evaluate the e

Consistently reflect our core values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work to bswift associates, clients, and partners Directly manage your assigned client relationship(s); ensure delivery quality and timeliness Develop and maintain strong relationships at a strategic and operational level with assigned client

Owns day to day legal operations for commercial legal transactions. Develops, structures, drafts, negotiates and advises on a variety of technology and commercial transactions (inbound and outbound) including customer facing SaaS, Vendor, Channel, NDAs, DPAs BAAs, data, IT services and licensing Provides advice and counsel regarding data privacy matters Understand company