The Sr. Manager, Contact Center will be responsible for the overall management of Contact Center operations, inclusive of our internal Member Care team, front line member services representatives, outsourced call center third party providers and digital Contact Center vendor platform solutions. This position will drive the overall contact center strategy roadmap and colla

The Supervisor in our Contact Center will support a team of Member Care Specialists and will promote and maintain a positive work atmosphere. The Supervisor will be the expert on all Member Services’ policies and procedures and will serve as a point of escalation and knowledge transfer for all real time inquiries. A key responsibility of the Supervisor is to provide

Working remotely, a Deposit Account Executive is accountable for identifying, acquiring and expanding new business opportunities by focusing on the development of third party referral partners for products and services offered by Quorum. Your goal is to drive revenue growth, foster partner satisfaction, and contribute to the overall success of our organization. Using your