Provide on site support for Government NOC M F, (0600 1200) Provide necessary coordination, support and technical assistance to the Customer NOC to enable situational awareness of all customer services within Lumen. The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying

End to end project management for various projects involving the relocation, maintenance, repair, and construction of ISP and OSP facilities. Oversee the construction process from concept to completion and ensure that the projects meet the quality, budget, and timelines for delivery. Build relationships, manage, and supervise engineering vendors, construction contractors,

Develop and implement actions to create additional opportunities to cross sell and up sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers. Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with d

Provides technical assistance, coaching and mentoring for Technicians to complete work orders, trouble tickets and maintenance tickets efficiently to provide optimal metrics in On Time Performance (OTP). Mean Tim to Respond/Restore (MTTR), and maintenance activities. Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resource

Installs, maintains, monitors, and repairs all HVAC systems in assigned telecommunication facilities. Completes all preventive maintenance tasks including coil cleaning, filter and belt changes, lubricating bearings/motors, operational tests comprised of checking voltages, amperages and refrigerant pressures and any other necessary tasks to keep HVAC and mechanical system

Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits,

Conduct OSP maintenance and locating fiber optic cable routes Assist with splicing and testing of fiber optic cable in a field environment Interface with Miss Utility Call Centers and automated programs Read and interpret Miss Utility tickets and compare to existing outside drawings Communicate verbally with construction subcontractors regarding protection and/or maintena

Direct liaison between the customer and Lumen for all project implementation and status reporting Manage and implement complex network installations from initial site survey to sustainment Ensure the timely and accurate delivery of all assigned weekly, monthly, quarterly, semi annual and annual contract deliverables Participate in and help present Program Management Revie

Work all aspects of OSP maintenance and splicing; Splice and test fiber optic cable in all types of field environments Characterize installed fiber (OTDR, LTS OPM, ORL, CD, PMD testing); Provide emergency response for fiber restoration; Install racks and Fiber Distribution Panels (FDPs); Terminate fiber optic cables into FDPs; Read and interpret Method of Procedures (MOPs