Provide Tier 1 and Tier 2 front line support to our clients via telephone, email and web portal Become an expert in the use of Certara software products and services Project manage software evaluations Support customer onboarding procedures for Software as a Service applications Provide detailed documentation of Support incidents in the customer relationship management (C

Provide strategic direction and leadership to the Clinical Pharmacology and Translational Medicine team, fostering a culture of innovation, collaboration, and excellence with a focus on client success. Represent CPTM interests on DDS Leadership Team and the CDDS Extended Leadership Team. Set business strategy, accountable for achieving key business metrics, and ensure del

Design, implement, and manage scalable and reliable infrastructure solutions, both on premises and in the cloud (AWS). Develop and maintain automated deployment processes using Kubernetes and Docker to ensure efficient and consistent deployment of software applications. Collaborate with development teams to improve CI/CD pipelines and streamline the software release proce

Establishes credibility throughout the organization and sets an example as a proactive leader who earns respect by demonstrating a sound understanding of business objectives/goals. Exhibits influence and decision making in the areas of leadership and management, change management and operational transformation, organization development and design, performance management,

Our Pharmacometricians are responsible for supporting quantitative decision making in drug development through the development and application of population PK, PK/PD, exposure response and other models. Qualified candidates will have the ability to work on a variety of therapeutic indications and data types and must be experts in applied Population PK, PK/PD, and/or expo

Certara has openings in its exciting and transformational organization for highly motivated and energetic Business Development Professionals with a proven and demonstrated "Hunter" track record for identifying and developing strategic business in new accounts and "Farmer" track record for expanding the portfolio of business with current clients. This individual will be re

Meet/exceed Sales Assigned and Sales Qualified Lead goals on a weekly and monthly basis Meet/exceed Key Performance Indicator (KPI) metrics on daily/weekly prospecting activities (100 blended activities daily 50 calls / 50 emails) Document all activities (phone and email outreach) Qualify prospects to the correct agreed upon criteria with the sales organization Host Hand

Authors and reviews test scripts Conducts manual testing (included construction of test data) and collects test evidence Collaborates with the product team on requirements elicitation to make sure requirements are complete and testable Collaborates with quality assurance team to ensure teams compliance responsibilities are met (our products are GxP and ISO compliant) Tria

What you will be doing As part of the Product Design Team, reporting to the Principal Product Designer, you will help flesh out user stories with your insightful questions and constructive feedback. You will play a leading role in translating those stories into user experience solutions through mock ups and prototypes. You will use existing work flows or introduce scalabl

Establish multiple level contacts within assigned accounts by presenting to, consulting with, and cultivating relationship s at all influencers levels including the C level executives. Qualify companies and contacts to understand the customer's key needs/challenges through identification, discovery, planning and account/customer qualifications. Grow sales by s uccessfully

Incident Response Solve common problems such as username and passwords issues, menu navigation, verification of hardware and software, installation issues, and setup Respond to service desk incidents in support of a global organization, conduct basic troubleshooting Escalate to senior resources when necessary Maintenance Tasks and Service Requests Respond to service reque

Team player with strong analytical skills and the ability to understand and resolve complex problems. Experience in engineering Large Scale Deployment/Migrations. Ability to create presentations for business partners and project stakeholders. Certara bases all employment related decision on merit, taking into consideration qualifications, skills, achievement, and performa

Responsibilities of the Senior Software Engineer will include Work closely with front end designers and server side developers to implement full stack solutions that solve complex use cases Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions Document and demonstrate solutions by developing

Own forecast and budget for Certara's Commercial team Provide timely, accurate, and actionable financial reporting to support decision making. Monitor and analyze the financial performance of commercial operations, identifying key drivers and areas for improvement. Lead the review of business plans and forecasts, identifying risks and opportunities. Drive integrated busin

Develops and maintains enterprise software applications Collaborates with the product team on requirements elicitation to deliver software Authors and reviews unit/integration test Participates in code and software review processes Collaborates with members of the product, test, and software engineering organizations Develops expertise for all aspects of a software produc