Risk Culture Promote proper risk awareness, ownership, and culture across the BU and the Enterprise. Educate on the risk frameworks, programs, and policies across the organization, including all associated expectations and requirements. Train the BU as needed on recent, current, and/or future changes to the programs, explain what it means to them, and facilitate completio

Process Improvement Analyzes, identifies, and makes recommendations on areas of improvement within business processes and operational data as it relates to credit. Supports the development of policies and procedures to ensure consistent implementation and governance. Ensures procedures are focused on managing risk in line regulatory expectations for a Large Financial Inst

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The Software Developer III will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and support. Lead SCRUM Agile development teams Partner with architects and solution engineers to design and develop technical solutions that meet user needs with respect to functionality, performance, scalability,

Experience in designing and building test automation scripts using Selenium in Salesforce environment (preferably Service cloud) 2+ years of hands on Contact Center IVR/CRM experience Experience with APIs and API testing tools Postman, SOAP UI is a must Minimum of 2+ years hands on experience with Salesforce Service Cloud platform Ability to provide accurate project estim

Partner with Credit Solutions leaders to translate the organization's strategy into go to market operations and execution Proactively identify, structure, and lead key strategic initiatives and business programs to scale and accelerate our business Build and maintain operational business reporting and provide actionable insights on business and market performance and iden

Partner with Credit Solutions leaders to translate the organization's strategy into go to market operations and execution Proactively identify, structure, and lead key strategic initiatives and business programs to scale and accelerate our business Build and maintain operational business reporting and provide actionable insights on business and market performance and iden

Partner with Credit Solutions leaders to translate the organization's strategy into go to market operations and execution Proactively identify, structure, and lead key strategic initiatives and business programs to scale and accelerate our business Build and maintain operational business reporting and provide actionable insights on business and market performance and iden

Outbound/Inbound calls Performs a full range of collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that fa

Collaborate with large cross functional teams, SMEs, vendors, etc. to deliver governed data. Act as a data SME and partner with diverse group of business functions to define requirements, analysis, mapping, validation and resolve any data issues. Perform detailed data analysis to translate business requirements into source to target data mappings for CDEs (Critical Data e

Sales Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Team Manage

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Outbound/Inbound calls Performs a full range of collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that fa

Resolution Support Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. Client Service Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. Operational Su

Strategic Delivery Oversight Collaborates with leaders, enterprise PMOs, and product management to align strategic objectives and roadmaps for the specified business unit. Facilitates quarterly and annual planning focused on delivering business value outlined in strategic objectives and roadmaps. Uses individual judgement to make moderate to complex business decisions tha