Technical Writer
Washington, DC 
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Posted 27 days ago
Job Description
Technical Writer
Location US-DC-Washington
Job ID 2024-10615
Overview

Planned Systems International, LLC (PSI) is seeking a skilled Technical to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. The environment is dynamic, and the client needs are often evolving. Flexibility and forward-thinking views are important for success.

Position is On-site in Washington, DC

Essential Functions and Job Responsibilities
    Conducts research for initiatives and provides relevant content for a variety of stakeholders including the CIO, CTO, and engineering teams across the IT organization.
  • Distills complex topics into plain language for a variety of audiences/stakeholders.
  • Creates strategic UX copy across various platforms that is compelling, easy to understand and concise.
  • Collaborates with executive teams and IT groups to create a framework and process for continuously improving and testing new content.
  • Repurposes content for a variety of audiences/stakeholders and uses.
  • Performs quality control of content.
  • Translates complex data into user-friendly text for print and electronic publications, such as SharePoint, portals, websites, and podcasts.
  • Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
  • Edits narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
  • Establishes processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization.
Minimum Requirements
  • Bachelor's degree. (8 years of additional relevant experience may be substituted for education).
  • 10 years related experience required.
  • Experience supporting large, complex federal agencies; ideally VA or DoD.
  • Ability to interact and engage with Executive-level stakeholders.
  • Must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
  • Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools.
  • Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation.
  • Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.
  • Demonstrated ability to distill complex research into short, compelling narratives
  • Proficiency in Confulence
  • Proficiency in HTML
  • Experience in collaborating with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation
  • Proven experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand
  • A proven track record in creating, editing, or improving briefings and visual materials (charts, graphs, PowerPoint presentations, informational graphics)
  • Advanced writing and editing skills
  • A firm grasp of the challenges of communicating in the various channels available today
  • Flexibility, ingenuity, creativity, diplomacy, and a willingness to learn and adapt
  • Proficient with Microsoft Office products including Word, PowerPoint, MS Teams, or other editing and GUI editing software.
  • Ability to obtain and maintain a Tier II Moderate Risk Background Investigation.
  • Legal authorization to work in the U.S.
Desired Qualifications
  • Knowledge of military and Veteran populations.
  • Strong critical thinking and analytical skills.
  • Proven ability to organize, prioritize, and work well with others.
  • Ability to communicate thoughts, ideas, and solutions logically both written and orally.
  • Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
  • Capable self-starter with a drive to get all types of work done and high attention to detail.
  • Ability to interact and engage with Executive-level stakeholders.
Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.


PSI is an Equal Opportunity Employer.
All qualified candidates are encouraged to apply, including:
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
NOTE TO JOB SERVICE: VEVRAA Federal Contractor requesting priority referrals of Protected Veterans

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
8+ years
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