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Come work with us at Johns Hopkins! Competitive wages with consistent schedules across multiple shifts (day and evening). Work with one of the best hospitals in the world and help our trades team grow with the support of those around! The Zone Coordinator is responsible for being the primary remote customer contact regarding the distribution of supplies, supply room management, and equipment pick-up/delivery activities for specific areas within the hospital. Responsible for establishing and revising par level standards, ensuring soiled equipment pick-up from soiled utility rooms, and checking for expired emergency, equipment and crash carts. Responsible for generating monthly/quarterly performance improvement reports, business reviews, monthly statistics and dashboard metrics.

A. Required Licensure, Certification, Etc.:

None.

Prefer Customer Service Certification (American Management Association and/or JHH HR/OE).

B. Work Experience:

Requires a minimum of three years' experience in Inventory Management functions and demonstrated customer service.

C. Education:

HS diploma or GED required. Bachelor's degree preferred.

D. Knowledge:

-Proficient in medical material functions MDC, CSD, Receiving & Distributions

-Requires knowledge of all Customer Service Representative, Supply Coordinator and Shift

Supervisor's responsibilities.

-Knowledge of Inventory Control fundamentals.

-An in-depth knowledge of remote zone area responsibilities related to the delivery of supplies

and equipment.

-Familiarity w/Distribution Center Model and Procurement Functions.

-Advanced knowledge of SAP, Pyxis, and Point of use, spreadsheet and Database Systems.

E. Skills:

-Ability to efficiently analyze work methods and monitor inventory levels.

-Must have strong interpersonal and organizational skills necessary to communicate with

Hospital and departmental personnel, regarding questions, inquiries, policies and complaint resolution. Proven and demonstrated leadership skills including: conflict management, team building and customer service.

-Must be able to do project planning and have management skills.

-Must have strong written and verbal communication skills with varying levels of personnel.

-Ability to complete and maintain records, prepare reports, perform calculations, and

communicate instructions to workers.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.