Job Description:

• Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
• Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
• Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
• Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
• Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
• Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
• As assigned, provides crisis intervention to community groups traumatized by suicide.

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
• High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Centerstone after completion of training.

• Minimum of six months experience in social services.
• Good communication and interpersonal skills.
• Knowledge of available community resources.
• Ability to make sound decisions and judgments in stressful or unusual situations.
• Good supervisory skills and the ability to work in a team environment

• Position has no unusual physical demands.
• May involve modestly unpleasant situations such as offensive language from callers.

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being