GENERAL SUMMARY

Senior Wire Specialist will assist the Wire Operations Manager in handling daily operations workflow and branch support to maintain system integrity, compliance requirements, and client satisfaction. Responsible for following established policies and procedures regarding various fund transfer functions.

ESSENTIAL FUNCTIONS

• Perform daily opening and end-of-day procedures on various wire systems.
• Prepare, input, verify, and release outgoing wires ensuring that proper investigation is performed and resolved as needed.
• Monitor, review, release or report for fraud or suspicious activity (e.g., OFAC, fraud monitoring, etc.).
• Review and process incoming wires ensuring all exceptions are investigated and resolved accurately.
• Ensure SWIFT statements (e.g., MT950, MT942) are generated and sent daily.
• Perform daily balancing of incoming and outgoing wires, including proper processing, and posting.
• Maintain accurate documentation including but not limited to daily production logs, tracer, exempt list from FCIU.
• Process wire investigation and returned wires, including notifying branches/department timely.
• Perform daily review of Consumer International wires, ensuring the correct template for Dodd Frank wires are used.
• Issue sub-test key to branches and departments as necessary.
• Answer calls timely and reinforce superior client services along with appropriate follow-through with involved correspondent banks and internal team members.
• Assist branches and other departments in resolving wire transfer related inquiries and providing support on how to use the wire application.
• Work with FCIU team to assist with the setup of RMA for International Department.
• Ensure compliance with BSA and other compliance requirements as applicable to job function.

QUALIFICATIONS

Education:

• College degree preferred but not required.

Experience:

• Minimum of 2 years of wire transfer processing experience required. Banking experience preferred.

Skills/Ability:

• PC proficient with typing of 50 wpm and 10-key. A high level of accuracy, along with the ability to work under restricted time constraints, and to communicate effectively with the bank and correspondent bank personnel.

OTHER DETAILS

$24.03 - $28.84 / hour
Pay determined based on job-related knowledge, skills, experience, and location.