Faculty Practice Admin (FPO)

Full Time

78394BR

Job Summary

Reporting to the Director, Ambulatory Strategic Initiatives, Faculty Practice Operations and Ambulatory Services, this position is responsible for supporting the Practice Coordinator (PC) and Medical Assistant (MA) Academy training and development programs. This position will lead cross-functional ambulatory teams and will interface with several departments across the health system, including Human Resources, Learning and Development and Ambulatory clinic operations and will assist leadership with ongoing implementation, optimization, and scale of the Academy programs. Examples of functions include, but are not limited to:

• Developing and maintaining the monthly Academy schedule and sessions
• Managing enrollment in the programs
• Scheduling and conducting weekly check-ins with clinic leadership.
• Sustaining and supporting scale of the training and centralized hiring process
• Administering and analyzing feedback surveys to clinic leadership and to program participants on the identified cadence
• Leading designated sessions in the training program
• Tracking program impact and opportunities to expand training offering.
• Coordination and follow-up with clinic teams/hiring managers.
• Support preceptor training
• Check-ins with participants, managers, and preceptors
• Collaborate with the Director to develop program expansion plans, as appropriate (i.e., modified training for internal employees)
• Special Projects and other programs as determined.

The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• Bachelor's degree or four years of relevant experience.
• Three years of relevant experience.
• Knowledge of medical assistant and practice coordinator standard clinical work.
• Bachelor's degree in related area and / or equivalent experience / training.
• The ability to work onsite in San Francisco when needed.

Preferred Qualifications

• Skilled in facilitation, consulting and relationship building.
• Possesses effective verbal and written communication skills.
• Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained.
• Ability to focus on priorities, strategies, and vision.
• Ability to coach, facilitate, and influence people.
• Has thorough knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized organizational interventions.
• Demonstrates analytical, problem-solving, project planning and implementation skills.
• Medical Assistant Certification.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

007394 ORGANIZATIONAL CNSLT 3

Job Category

Administrative Support, Human Resources, Project Management, Support Services

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Hybrid, Parnassus Heights (SF), San Francisco, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F