At CDW, the customer is central to everything we do. As the leading IT solutions provider, we strive to deliver digital experiences that position CDW as the single place where a customer can plan, buy, and manage their IT investments with expert advice and service. We want to make the complex work of IT Management surprisingly simple. The CDW Digital team plays a critical role by connecting the strategies across the business, our technology and user experience. They identify opportunities, translate them for others from marketing to engineering, and move with speed toward better products that deliver outcomes for the entire organization.

Reporting directly to the VP, Product Design, you will bridge the gap between business strategy and digital enablement by providing strategy and capability recommendations and assist in enablement of digital outcomes. Leveraging your digital strategy expertise, you will partner closely with internal and external teams to execute on experiences that support our digital strategy and deliver business results.
From strategy to implementation to optimization, we are on a journey to create industry-leading digital experiences for our customers. Are you interested in shaping the digital experience at CDW? Are you obsessed with solving for customer needs and passionate about the customer experience? Are you a strategic thinker that also cares about the details? We would love to talk to you about this role!

What we are looking for

Strategy and Business Capabilities

• Lead and partner in developing and defining digital driven business, product, or technology strategies
• Identify business capabilities/outcomes that can be enabled by disruptive/emerging technologies and business designs for our customers
• Conduct analysis to determine best path for solving business problems/opportunities
• Assist in prioritizing business capabilities and associated disruptive digital technologies based on analysis of business value and impact
• Define new business and operating models and supporting capabilities needed to create competitive advantage

Thought Leadership

• Deep interest in digital and emerging technology to solve digital problems and drive outcomes via best-in-class tools and experiences (eCommerce, AI, automation, process improvements, etc.).
• Define approach, framework, methodologies for driving outcomes from understanding problem statement to providing recommendations
• Manage ambiguity by being flexible and by creating clarity for those around them
• Maintain in-depth knowledge of products, solutions, competition, customer, industry trends and digital trends

Collaboration and Communication

• Lead workshops and discussions to drive understanding, ideation, assessment, and alignment using design thinking and product mindset constructs
• Provide and socialize actionable recommendations to leaders on initiatives spanning strategy and digital transformation
• Functions as a liaison to Business and IT partners to gain a broad understanding of industry trends and innovations, and their impact
• Partner with digital leaders in creating product vision, direction, and roadmap leveraging the collective understanding of business, markets, products, services, and capabilities
• Partner with leadership, program, product teams in driving outcomes, monitoring and tracking progress of strategic initiatives

What you have

• Bachelor's degree with 7+ years experience in Digital Strategy, Product Management, Digital Transformation OR Master's degree with 5+ years years experience in Digital Strategy, Product Management, Digital Transformation
  Management Consulting at a top-tier firm with depth of experience in digital transformation, digital product building
• Multiple industries experience - B2B OR B2C
• Experience with Google or Adobe Analytics
• Program and Change Management Experience
• Excellent written and verbal communication skills, including being able to synthesize data, develop recommendations and communicate them at an executive level, and influence and persuade partners and stakeholders
• Experience in building compelling, and analytical stories to senior management using tools like PowerPoint, Excel, Word
• Advanced excel modeling skills
• Strategic thinker with a passion to driving change
• Experience in structuring analytical work, facilitating team workshops, and developing digital strategy recommendations
• Ability to define areas of potential value through user, market, and industry research
• Ability to look at a set of needs across the business and identify key questions, themes, and potential for business impact
• Effective relationship builder with the ability to partner cross-functionally and work effectively with various levels of the organization
• Comfort with ambiguity and an ability to learn quickly and thrive in a complex, dynamic environment
• Demonstrated experience leveraging strategy concepts to frame problem solving including quantitative acumen (financial modeling, P&L management)