The Company:
At impact.com our culture is our soul. We are passionate about our people, our technology, and obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We utilize cutting-edge technology to address real-world challenges for our clients, maintaining our position as the premier SaaS platform for businesses seeking to automate partnerships and maximize revenue growth.We have an entrepreneurial spirit and a culture that rewards ambition and curiosity. If you are looking to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people from all over the world, this is the place for you!
impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships-including traditional rewards affiliates, influencers, commerce content publishers, B2B, customer referrals and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities customers trust to make purchases, get information, and entertain themselves at home, work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands like Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics and Levi's, visit www.impact.com.
Why this role is exciting:
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.
Does this sound like you?
Responsibilities:
Benefits (Perks):
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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