Program Manager - Delegation & Accreditation

1.0FTE (40 hours per week)

Monday - Friday 8a - 5p

Full-time benefits

Proactively leads the Partners for Kids (PFK) care navigation relationships, manages the development, implementation, coordination, and quality improvement structure necessary to meet all accreditation (NCQA) and certification requirements. Collaborates to meet regulatory standards, improve care for patients, and facilitate the provision of care coordination services.

Visit our website: https://partnersforkids.org/

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children's Hospital. A Place to Be Proud.

* Recruits, trains, evaluates, develops, coaches, and manages staff. Assures that performance standards are met. Promotes teamwork by building a team environment and fostering cross functional collaboration.
* Ensures regulatory compliance and emergency response preparedness. Maintains safety and quality as priorities, providing direction, prioritization, accountability, enthusiasm and support for safety and quality initiatives.
* Coordinates staff representation on departmental, hospital and community task forces, committees, quality teams and advisory groups. Serves as a representative.
* Coordinates the design of educational material and the orientation of department personnel to case management role functions as well as information systems.
* Maintains a working knowledge of assigned functions. Serves as a liaison with third party payors, community agencies and leadership regarding these essential functions.
* Contributes to development of expense, operational, and capital budgets.

EDUCATION

Master's degree in a business, health, or science (e.g., MPH, MHA, MBA), or related field, required.

SKILLS
* Strong organizational skills, proficiency with spreadsheets and databases are necessary.
* Robust verbal and written communication, and interpersonal skills are essential for interactions with diverse populations.
* Ability to function independently and to make decisions.

EXPERIENCE
* Prior work with NCQA and accreditation.
* Prior experience with program and people management, preferred.
* Microsoft Office experience, required.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet