We are seeking a skilled and detail-oriented IT Process Improvement Writer to join our Infrastructure and End-User Services team. The ideal candidate will have a strong background in information technology (IT) and a proven track record of creating clear, concise, and accurate documentation for a diverse audience. As an IT Process Improvement Writer, you will be responsible for documenting procedures and process flows, maintain a document repository, and ensure regular document reviews as needed. This position plays a crucial role in ensuring that our internal documentation meets company and regulatory standards.
The base pay for this position is relative to your experience but the range is generally $86,700 to $132,940 per year. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.
Preferred skills/experience: