Northern Kentucky University is an Equal Opportunity/Equal Access/Affirmative Action institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

• Take charge of an assigned area of specialty, providing leadership and overseeing program management responsibilities. Area of specialization assignments may include acting as the lead point of contact for KHEAA state grant programs, ensuring effective communication with KHEAA staff, meeting state deadlines, and managing the review and processing of aid applications.
  
  
• Deliver exceptional student service through various channels, including in-person interactions, telephone conversations, and email correspondence.
  
  
• Support all students, both face-to-face and online, maintaining a high standard of service aligned with the institution's commitment to exceptional student experiences.

• Assist the Associate Director of Compliance and the Accountant for Reconciliation by actively contributing to assigned tasks, with a proactive and detail-oriented approach to tasks, fostering a seamless workflow within the financial aid department

• Excellent attention to detail and accuracy

• Understanding of internal controls

• Work with minimal supervision and with tight and concrete deadlines

• Input data accurately and quickly

• Excellent organizational, interpersonal and time management skills

• Ability to handle multiple tasks and requests concurrently

• Effective written and oral communication skills

• Ability to maintain confidentiality