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Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
As the Infection Prevention Specialist, you will join a team of professionals who create innovative approaches to solve for important healthcare challenges. As a technical leader in clinical applications, you will apply advanced professional concepts and extensive industry knowledge to develop infection prevention content for clinical decision support (CDS) to improve all aspects of our product offerings. You will design, build, test, and implement clinical application systems. This will involve collaborating with healthcare providers, hospital staff, clinical informaticists, data scientists, and product developers to build and implement evidence-based initiatives.
In this position, you will work closely with clinicians to create and/or adapt rule sets and prepare detailed specs encompassing clinical processes, information flow, risk, and impact analysis. Additionally, you will provide customer service, troubleshooting, and maintenance; using knowledge of clinical processes, documentation needs, workflows, and clinical practice standards to adapt solutions to meet their needs.
Duties and Responsibilities
- Provides timely, accurate and well documented support to VigiLanz clients
- Performs regular client site checks and calls, with follow-up to assure high levels of client satisfaction
- Identify opportunities for and participate in client relationship building activities
- Travel to client sites to provide training or support when indicated
- Discuss client successes and opportunities during business reviews
- Creates and maintains content for external training applications
- Set-up client sites in accordance with VigiLanz implementation protocols
- Provide monthly client webinar sessions
- Promptly notify required team members when serious issues are identified
- Assure that sites are current with required NHSN elements
- Attend sales conferences as indicated to provide expert, professional clinical support
- Assist sales representatives with identifying key references, or opportunities and assist with special projects and marketing strategies
- Travels, when required, for support of sales at specific hospital locations or events.
- Identify opportunities for new development and submit ideas for development consideration following VigiLanz protocols
- Creates and maintains content for internal training applications
- Assist with conceptual development, actual development, product testing and marketing.
- Provides expert clinical consultation to VigiLanz team members when requested around Infection Prevention, NHSN, CDC, the Joint Commission and hospital processes in the format and time period requested
Job Requirements
- Minimum 4 years of acute care hospital Infection Prevention experience
- 4 years of NHSN experience
- In-depth knowledge of the clinical and operational issues in infection prevention
- Thorough understanding of data management, analysis, research, reporting, and documentation methods used in infection prevention
- Strong computer literacy and analytical skills
- Ability to contribute to studies, investigations, reports, presentations, etc.
- Proven organizational, multitasking, and time-management skills
- Strong communication and interpersonal skills
- Highly self - motivated and directed with the ability to juggle different tasks, effectively balance priorities, and be flexible
- Experience using clinical data and analytics to help develop new solutions to existing healthcare problems.
- Proficient in Excel
Education:
- Bachelor's degree in a health-related field
- Certified in Infection Control (CIC) Certification or Bachelor's degree in Business or related field of study or equivalent combination of education and experience
Preferred:
- Experience within a multi-entity, healthcare environment
- Prior Information technology implementation experience
- Experience with clinical applications in either inpatient or outpatient setting
- Expert level knowledge with current regulatory standards, NHSN, Centers for Medicaid/Medicare Services, and Centers for Disease Control and Prevention (CDC) requirements
- High quality staff training skills
- Expert level understanding of VigiLanz
Physical Demands and Work Environment:
- Sedentary work (i.e. sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
- Subject to inside environmental conditions; and
- Travel for this position will include less than 5% locally usually for training purpose
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.
By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.
To review the legal requirements, including all labor law posters, please visit this
Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.