We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ+ people, to join our team. Don't meet every single requirement? Studies have shown that people from marginalized communities are less likely to apply to jobs unless they meet every single qualification. At HRC, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The Program:

HRC's Workplace Equality Program leverages a comprehensive portfolio involving research tools, advocacy, and direct consultation on domestic and international LGBTQ+ workplace issues. The team mobilizes the private sector to come in the public square for greater LGBTQ+ equality under the law; conducts innovative research on LGBTQ+ workplace experiences; trains across multinational and regional employers; and is anchored by its flagship benchmarking tool, the Corporate Equality Index. The program also works with an advisory group of business executives and corporate advocates -- the Business Advisory Council -- on special projects. The team's primary projects include HRC's Corporate Equality Index, public policy engagement, transgender inclusion, employer engagement and advancing global workplace equality.

Position Summary

The Workplace Equality Program (WEP) Manager supports the Workplace Equality Program in various ways, focusing on management and administration of products, events, and meetings related to the Corporate Equality Index and corporate education and training.

Position Responsibilities

• Assists the Deputy Director in administering the annual Corporate Equality Index by managing communications and educating stakeholders, managing the survey validation process, managing survey communications and other activities.
• Serve as the Workplace program's lead and "go-to" for database (Salesforce) needs, and work with outside vendors, internal data experts and other program teams to best leverage our technology to attain our goals.
• Manage database contacts, including importing lists, pulling target lists, and regular care/maintenance of contacts (managing bounce-backs, opt-ins/outs and so on to maintain a clean and healthy contact list)
• Manage basic survey data in preparation for the annual CEI report and assist Deputy Director in reviewing data in more complex data analysis.
• Prepare the database and online surveys for annual CEI survey launch, including working with outside vendors to ensure data integrity and editing survey questions and resources for clarity and accuracy.
• Assist in data review for the CEI report to identity trends, themes, or common questions about the CEI and work with the Deputy Director to develop resources to address.
• Provide superior support and service to companies via email communications and direct phone calls in meeting criteria standards in the CEI, providing mid- to high-level direct consultation, web support, presentations and other resources.
• Lead CEI survey review and data validation process, working with the Deputy Director to manage survey review, communications to survey participants, and develop strategies to track progress.
• Coordinate mass mailing campaigns through mail merge platforms
• Support requests for education and training, including management of the WEP team's inventory of requests.
• Represent the Workplace team at conferences and corporate site visits (in-person and virtual)
• Support prep, logistics and follow-up for in-person and online events and training.
• Manages, as directed, special projects for the WEP team to potentially include research and creating PowerPoint and other presentations, in conjunction with other WEP team members.
• Coordinate WEP web pages, including updates and drafting new content.
• Other duties as assigned.

Position Qualifications

• Bachelor's degree or equivalent work experience required with two to four years' relevant experience in business administration or consulting, corporate social responsibility, database administration, employment policy, health care policy, human resources or political advocacy
• Impeccable attention to detail with strong technical, research, proof-reading, editing and writing experience with a high standard of accuracy
• Strong organizational skills and ability to handle multiple tasks simultaneously, such as managing someone else's calendar, coordinating travel, balancing competing priorities, etc.
• Project management experience working with complex timelines and variables
• Ability to work quickly and accurately with a high level of professionalism, organization and collaboration required.
• Public speaking and presentation skills preferred but not required
• Strong initiative and the ability to proactively jump in to add capacity where needed.
• Ability to handle confidential materials with discretion.
• Ability to work individually, with the department and with other departments at HRC.
• Expert command with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and Google Apps (Gmail, Google Docs and Drive).
• Experience with Salesforce including general data governance and report building
• Familiarity with survey tools such as Qualtrics and mass email tools such as Mailchimp a plus but not required.
• Demonstrated knowledge of LGBTQ+ issues and commitment to diversity, equity and inclusion. Interest in LGBTQ+ workplace inclusion.
• Ability to work in a fast-paced, dynamic work environment.
• Strong written and verbal communication skills.
• May require 5-10% travel on a regular basis

All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.