• Facilitates and performs all actions related to strategic human capital reform to ensure all workforce requirements are met for all assigned schools and/or offices.
• Builds and supports a highly effective and talented workforce to support student achievement through effective management practices and processes.
• Establishes and maintains a strong, positive working relationship with assigned principals and/or central office management to support the sourcing, assignment, onboarding, induction, licensing, retention, development and performance of the overall workforce and the performance of high quality candidates for all positions.
• Performs all functions related to the employment lifecycle (recruiting, selection, hiring, licensing/certification, performance management and retention), serving as the principal's and/or central office management's primary point of contact for the Human Capital Office and human capital efforts.
• Supports assigned principals and/or central office management in the planning for and the assignment of staff, including but not limited to projected vacancies, staffing overages and transfer actions, temporary/substitute assignments and other human capital actions recommended by the requisite decision makers in accordance with organizational needs and budgetary parameters.
• Interacts with principals, central office management and others to facilitate understanding and implementation of established human capital policies, regulations and standard operating procedures.
• Performs credential reviews for candidates in accordance with established district, state and federal regulations and requirements.
• Provides human capital metrics and analytics reports to inform principals, managers and executive leadership to enable fact-based decision making and to support the organization in staying abreast of workforce needs/supports, patterns and trends.
• Assists assigned principals and/or central office management in analyzing relevant data regarding employee effectiveness, placement/fit, attrition, absenteeism and other significant levers required to improve workforce productivity and effectiveness.
• Keeps abreast of changes in City Schools' policies, procedures, negotiated agreements, school/student achievement and business function data, performance data and core human capital areas as they relate to delivering quality human capital services to all customers and increasing workforce effectiveness;
• Responds to and addresses human capital questions and concerns from customers to include but not limited employee relations, certification, benefits, compensation, labor relations, and staffing;
• Prepares and distributes communications concerning policies and procedures to ensure staff is well informed and knowledgeable about human capital matters.
• Collects related human capital information and reviews it with specific district departments to ensure issues and concerns are addressed in a timely manner.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Coordinates and performs a variety of routine human capital transactions and provides advice and training staff on interviewing, testing, certifying, placing, appraising, transferring, promoting, demoting and terminating activities related to employee services.
• Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and the professional standards.
• Performs other duties as assigned.

• Customer Focus - Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
• Interpersonal Skills - Builds constructive and effective relationships; uses diplomacy and tact to diffuse tense situations; can put others at ease and disarm hostility.
• Managing Relationships - Responds and relates well to people in all positions; is seen as a team player and is cooperative; looks for common ground and solves problems for the good of all.
• Functional/Technical Skills - Possesses required functional and technical knowledge and skill to accomplish job tasks at a high level; demonstrates active interest and ability to enhance and apply new functional skills.

• Bachelor's degree required in human resources, education, business administration, organizational leadership, or a closely related field from an accredited college or university. Master's degree in one of the same fields preferred.
• Additional related full-time experience may be substituted on a year for year basis for the education requirement.
• At least four years of experience required in multiple human capital functional areas including but not limited to recruiting, staffing, onboarding, employee benefits, certification, compensation, evaluation, talent development, employee/labor relations, human capital data and systems; or at least two years of experience required providing direct human capital- and/or education-related services to Principals or Supervisors in an educational organization that is comparable to the services outlined in the performance responsibilities for this role.
• Advanced skills in the use of Windows environment and applications including Microsoft Word, Excel, PowerPoint, Microsoft Publisher and Outlook.
• Experience in using Human Resource Information Systems (HRIS) such as Taleo, Oracle, or PeopleSoft strongly preferred.
• Knowledge of principles and processes for providing customer and personal service to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Familiarity with local, state and federal laws, guidelines that guide workforce employment decisions and support.
• Ability to objectively analyze data and make recommendations on a variety of administrative issues.
• Ability to remain flexible in a creative and challenging work environment.
• Excellent oral, written and presentation skills; Excellent interpersonal and organizational skills with demonstrated ability to identify, prioritize, organize tasks in order to efficiently and effectively accomplish assigned and self-generated tasks.
• Demonstrated ability to work collaboratively with teams and independently.
• Valid Class C Noncommercial driver's license and daily access to personal transportation.
• Experience in an educational setting preferred.
• Current PHR, SPHR or CHCS certification from the Society for Human Resource Management or Human Capital Institute preferred.

Qualified candidates for the above position must submit the following:

• Completed online application
• Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
• Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
• Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
• All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
• All documentation must be scanned and uploaded to application

Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org

Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies JBA (Nondiscrimination - Students), JBB (Sex-Based Discrimination - Students), JICK (Bullying, Harassment, or Intimidation of Students), ACA (Nondiscrimination - Employees and Third Parties), ACB (Sexual Harassment - Employees and Third Parties), ACD (ADA Reasonable Accommodations), and ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups. Link to Full Nondiscrimination Notice.

This position is affiliated with the Paraprofessionals and School Related Personnel (PSRP) bargaining unit.

This position is affiliated with the City Retirement Plan.