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IT Operator 2
Palo Alto, CA
Job Description
Onsite Desktop support role with 4 years experience with MS Office and Windows 10. Knowledge of manufacturing environment a plus (Zebra printers and Scanners).
Working onsite
Job Description: Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
You are responsible for:
Installing, configuring, and troubleshooting desktop systems, workstations, servers and network issues in a heterogeneous environment.
Maintaining passwords, data integrity, and file system security for the desktop environment.
Communicating highly technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Participating in development of information technology and infrastructure projects.
Assisting in conducting training programs designed to educate an organization's computer users about basic and specialized applications.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
Including company-wide, Web-enabled solutions.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
o May include company-wide Web-enabled solutions.
Supporting manufacturing environment (Zebra printers, Client bar code scanners & Brady printers)
Minimum Qualifications:
Typical Education and Experience: High School Degree or equivalent.
3-5 years experience in Desktop Support role and ability to trouble shoot Network connectivity issues.
Experience with Service Now.
Ability to communicate effectively with users.
Must have troubleshooting, analytic, and problem solving skills.
Works effectively in teams.
Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Familiar with Zscaler.
Experience dealing with Executive level.
Familiar with Microsoft Intune.
Ability to lift up to 35lb and moving throughout the 3-acre campus with multiple buildings/floors.
Must have prior experience installing/configuring Zebra printers, Brady printers and Client scanners.
Experience with Dell hardware is a big plus
Two years experience with Client printers and Safecom.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Working onsite
Job Description: Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
You are responsible for:
Installing, configuring, and troubleshooting desktop systems, workstations, servers and network issues in a heterogeneous environment.
Maintaining passwords, data integrity, and file system security for the desktop environment.
Communicating highly technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Participating in development of information technology and infrastructure projects.
Assisting in conducting training programs designed to educate an organization's computer users about basic and specialized applications.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
Including company-wide, Web-enabled solutions.
o May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
o May include company-wide Web-enabled solutions.
Supporting manufacturing environment (Zebra printers, Client bar code scanners & Brady printers)
Minimum Qualifications:
Typical Education and Experience: High School Degree or equivalent.
3-5 years experience in Desktop Support role and ability to trouble shoot Network connectivity issues.
Experience with Service Now.
Ability to communicate effectively with users.
Must have troubleshooting, analytic, and problem solving skills.
Works effectively in teams.
Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Familiar with Zscaler.
Experience dealing with Executive level.
Familiar with Microsoft Intune.
Ability to lift up to 35lb and moving throughout the 3-acre campus with multiple buildings/floors.
Must have prior experience installing/configuring Zebra printers, Brady printers and Client scanners.
Experience with Dell hardware is a big plus
Two years experience with Client printers and Safecom.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
4+ years
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