Minimum Education
Bachelor's Degree Business or a related field required. (Required) Advanced degree is desirable.
Minimum Work Experience
5 years Related Compensation and/or Benefits experience. (Required)
Experience with leave management programs (implementing, administering, etc.). (Required)
Certified Leave Management Specialist (preferred)
Functional Accountabilities
Benefits Consulting & Analysis
- Advise, counsel and educate to management and HR staff with regard to benefits related matters.
- Partner with HR Business Partners to address benefits related needs and issues.
- Administer benefits programs to ensure adherence to policies, procedures and philosophy.
- Partner with recruiters in recommending hiring packages that are able to attract talents as well as ensure internal equity.
- Work with HRIS to process transactions per Union contracts.
- Work with HRIS to perform data updates and audits to ensure accuracy of records in the system(s).
Implementation of Benefits Programs/Projects
- Lead/participate in implementing designated benefits programs/projects. This role will focus on leading/administering the leave management program (inclusive of establishing best practices, processes, compliance, tracking, compliance, vendor management, etc.). Other projects this role may lead/participate are open enrollment, benefit claims and vendor management, benefit deduction and invoice processing, etc.
- Ensure accurate system and data set up when the project involves usage of benefit administration systems.
- Prepare analysis and recommendations for the implementation. Stay abreast of benefits utilization and program effectiveness measures
- Monitor project progress and provide status updates to the compensation and benefits team.
- Work with the Director of Compensation & Benefits to implement benefit program communication and training activities for projects and initiatives.
Benefits Tools & Resource Administration
- Serve as the CNMC administrator for benefits systems with regards to data updates, user assistance and vendor liaison.
- Administer updates to benefits plan documents, including but not limited to process documents, benefit costs, benefit plan design changes, etc.
- Compile reports and scorecards based on needs from organizational management and HR leadership.
Other
- Perform benefit program audits to ensure legal compliance.
- Assist the Director of Compensation & Benefits with analysis for union negotiations.
Federal Compliance (ERISA)
- File annual compliance reports (i.e. Form 5500s, FMLA, SARs).
- Maintain a working knowledge of regulatory matters and ensure Benefits Department's policies, practices and procedures are compliant.
- Keep abreast of new legal changes to assure plans are compliant and communication to employees are timely.
- Work with third-party vendors to design, distribute and maintain timely compliant employee communication.
Key Strategic Initiatives and Special Benefits Projects
- Plan and coordinate the implementation of key strategic initiatives and special benefits projects.
- Work with third-party vendors to ensure timely and accurate implementation and communication of new programs.
- Implement targeted programs to support fiscal management of leave and medical benefit programs.
- Coordinate the Annual Health Fair.
Internal Communication
- Develop an effective communication strategy using multiple communication channels; promote positive communication of Benefits programs to CNMC.
- Design communication materials for Benefits programs to enhance the organization's understanding of the value of such programs.
- Design and coordinate the delivery of communication for New-Hire Orientation, Annual Open Enrollment and Seminars.
Process Improvement
- Provide ongoing process and audit reviews; serve as peer review lead to insure compliant fiscal safeguards.
Organizational Accountabilities
Organizational Commitment/Identification
- Partner in the mission and upholds the core principles of the organization
- Committed to diversity and recognizes value of cultural ethnic differences
- Demonstrate personal and professional integrity
- Maintain confidentiality at all times
Customer Service
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance