About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

The Associate Director, Office of the Executive Director works closely with the Chief of Staff (COS), senior leadership and additional staff as appropriate. In this key role, the AD advances the management and direction of executive-level activities, functions, and PCORI-wide initiatives under the guidance of the COS and liaises with key internal peers and stakeholders to implement executive vision. The AD ensures operational efficiency and effectiveness within the OED, serves as a trusted adviser to the COS and represents executive leadership in delegated projects and initiatives designed to achieve PCORI's priorities and strategic initiatives. The AD directly supports PCORI's mission, goals, activities, and culture through planning, directing, and ensuring that priorities and plans are executed and supported through the business management, administrative, and programmatic functions of the Institute.

Duties and Responsibilities

Enables Executive Vision Implementation and Management in Partnership with COS

* Provides counsel on current and alternate strategies for lines of work.

* Ensures organizational priorities, goals, and deadlines are met through planning and direction and by facilitating information sharing and decision-making across PCORI, as needed.

* Optimizes time-sensitive decision making by senior leaders through streamlined communication, prioritization/management of Executive and Senior Leadership deliberations for input, identification and prioritization of necessary briefings, and alignment of cross-cutting workstreams/initiatives.

* Maintains continuous engagement with strategic, programmatic, and administrative peers within PCORI's departments for planning, integration and synthesis of evaluations, and advancement of budget, financial, and personnel management as well as essential executive communications.

Operational efficiency and effectiveness within the OED through Executive Office Leadership

* Oversees the effective and efficient planning and coordination of administrative operations within the Office of the Executive Director with potential supervision of personnel in the Immediate Office of the Executive Director (iOED).

* On behalf of COS, manages the operational budget and personnel processes through review and oversight of iOED finance and executive expenses and personnel budgets.

* Represents and serves as a liaison for the COS and iOED, as appropriate and warranted, at meetings.

* Supports and sustains a learning culture through leadership example and strategies; including collaboration and continuous improvement.

Operational Initiatives

* In collaboration with COS, coordinates across leadership teams and their departments, divisions, and units

* Oversight of leadership team meeting activities (collation and prioritization of issues/briefings, meeting management, action items and follow through).

* With COS, coordinates oversight of scheduling of strategic events, meetings and other requests to balance and address key organizational objectives.

* With COS, and other departmental leaders, coordinates oversight of PCORI wide policies and procedures.

* Business/administrative planning & management for iOED.

* Delegated PCORI-wide or office level projects and initiatives from COS/ED.

* Action Items/Communication.

Internal Stakeholder Liaising

* Researches, writes, edits and/or coordinates preparation of special reports, briefings and presentations; conceives, crafts, and edits messages, letters and other communications on behalf of executive leadership and the Chief of Staff.

* Maintains communication and connections throughout PCORI to facilitate early identification of opportunities and challenges to be addressed by the ED.

* Other duties that emerge or as needed.

Incumbents in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

* Experience developing strategies and implementing complex projects with a high degree of independence within a creative, fast-paced, action-oriented, and collegial environment.

* Strong project management skills to develop, drive, and lead to conclusion complex initiatives with only occasional input.

* Ability to think strategically and creatively, exercise independent judgement to adjust to changing circumstances and maintain attention to real time priorities, organize time, remain attentive to details, and identify resources for projects.

* Flexibility to deal with ambiguity or unexpected events while driving the work forward.

* Effectively engages, motivates, and mobilizes colleagues at all levels to deliver against shared objectives.

* A well-honed ability to demonstrate maturity, professional acumen, and exhibit good judgment, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally.

* Ability to be highly effective within a team and maintain confidentiality of all work products and discussions.

* Demonstrated emotional intelligence and the ability to build relationships among individuals and organizations with a range of interests and perspectives.

* Strong oral, written, and interpersonal communication skills; good meeting planning and facilitation skills, as well as an ability to influence groups to maintain attention to project management needs.

* Bachelor's degree required with at least ten years of experience. Advanced degree in healthcare, business/public administration, or other relevant field preferred.

* Sound understanding of business operations, and organizational planning preferably in a , non-profit, government or health/health research setting.

* MS Office Suite proficient (i.e., Outlook, PowerPoint, Excel, Word). Familiarity with SharePoint and business intelligence applications (i.e. DOMO, PowerBI) a plus.

PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination.

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit

PCORI conducts background checks on all applicants.

PCORI's Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion .All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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