The Department of Otolaryngology is seeking a Patient Service Coordinator/Medical Assistant, who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the clinic in Greenspring Station. Time will be split .75FTE as a MA and .25FTE as a PSC in the Johns Hopkins Oto clinic on the GSS campus. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the division. This role will maintain accurate information on each patient to facilitate the patient encounter and work with others in a team environment.
Specific Duties & Responsibilities
Classified Title: Patient Service Coordinator/Medical Assi
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.00 - $28.50 HRLY ($50,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri./ 8:00 am.-4:30 pm
Exempt Status:Non-Exempt
Location:JH at Greenspring Station
Department name: SOM Oto Clinic
Personnel area: School of Medicine