• Oversee day to day operations of a core departmental function or service through a team by planning resources (financial, operational, and human resources).
• Oversee operational processes, negotiation of contracts & vendor management, and coordination with other departments.
• Ensure compliance with contractual agreements.
• Lead the design and implementation of process improvement projects with department wide impact on efficiency, cost-effectiveness and quality of operational processes.
• Communicate with senior leaders in the department & internal stakeholders to create alignment and resolve any conflicts or escalate as needed.
• Develop and oversee implementation of policies and procedures (ensuring documentation, accuracy, adoption) in alignment with strategic goals.
• Manage budget & resource planning for own area/ department.
• Manage a team in terms of goalsetting, performance management, development and engagement; Typically has at least two direct reports.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• Bachelor's degree required.

Minimum Experience:

• Minimum Experience: 5+ years of experience leading and influencing team
• Proven experience driving department wide process improvement initiatives
• Significant experience in contract and vendor management, including negotiations.
• Proven performance in earlier role/comparable role.