ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Case Manager provides crisis intervention and case management services to residents including community outreach services; develops linkages in Montgomery County; and manages the Abriendo Puertas/Opening Doors Program, a parent education program. The position establishes and maintains effective working relationships among area residents, property owners, businesses, civic associations, schools, and churches on behalf of the multicultural community.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide direct services to clients including referrals, advocacy, crisis resolution and family support.
• Interview, assess and develop service plans with clients including short and long-term goals and tasks as indicated.
• Connect clients with community resources including employment, housing, food, social services, educational, health and other resources.
• Provide necessary follow-up with clients.
• Maintain complete and accurate case records to include entering data in the database within 48 hours of contact/service.
• Provide outreach services in the Silver Spring and surrounding communities.
• Network and participate in community meetings and events on behalf of the multicultural community.
• Present information about our services to community agencies, organizations and groups.
• Driving to pick up items related to the provision of services, including loading and unloading of items.
• Complete necessary reports as required by program contracts and the Agency.
• Consult with the Supervisor in client and case matters that require resolution.
• Participate in required Agency meetings and trainings.
• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor's degree in social work, counseling, human services or a related field.
• Licensure required in social work and counseling in the respective jurisdiction.
• Two (2) years' experience in social services/outreach services in the community with some focus on employment.
• Driving is required. Must have a valid driver's license and clean driving record.

SKILLS and COMPETENCIES:

• Bilingual, English Spanish. Verbal and written communication skills in both languages.
• Ability to work effectively with clients in a diverse community.
• Skill in the use of computers, preferably a PC, Windows-based operating environment, and MS Office products