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Summary:

We are seeking an exceptional Guidance Counselor to join our team and provide invaluable support to the Army National Guard Recruiting Operations Center.

Essential Job Functions:

Maintain daily communication with the Human Resource Command (HRC) Accession Management Branch (AMB)to troubleshoot training seat issues with REQUEST to support over 320 Military Entrance Processing Station Guidance Counselor's (GC's), State Recruit Sustainment Program (RSP) Coordinators, Automated Unit Vacancy System (AUVS) Managers and Initial Active Duty for Training (IADT) Managers.
• Provide direct support via phone and email to MEPS GC's, RSP Coordinators, IADT Managers and recruiters for assistance with making/adjusting training reservations and renegotiation of training seats and granting exception overrides and providing control numbers daily.
• G-1, State Recruiting and Retention Battalions (RRB)'s, IADT Managers, Regional Recruiting Managers and Human Resources Command to monitor and report ARNG quality goals monthly or as required at the national level, specifically CAT 3B, CAT 4, Tier 2/3 percentages, and CAT 1-3A as established in the program guidance. This includes reviewing data in the Strength Maintenance Management System (SMMS) to track the number of CAT 4, Tier 2/3, CAT 3B, line score waivers and Foreign Language Recruiting Initiative (FLRI) overrides.
• Research and provide analysis for topics relating to enlisting and shipping accessions for implementation into policy, and Strength Maintenance Operation Messages (SMOMs) monthly or as required.
• Assist in the pending migration of Web REQUEST and REQUEST to AIE.
• Use REQUEST and RZC daily to review applicant records and report possible improprieties or fraudulent enlistments immediately upon discovery to the ARNG RSB via email in accordance with regulatory guidelines.
• Troubleshoot flagged reservations, enlist unconfirmed and ship unconfirmed records, as well as all enlisted reservations, to mitigate validation errors and assist 320 MEPS Guidance Counselors and IADT managers with making accurate corrections to the records.
• Guidance Counselor services requires access to Guidance Counselor Resource Center (RZC), ATRRS and Recruit Quota System (REQUEST). The IET support section requires access to ATRRS, and Web REQUEST, and Force Management System Website (FMSWeb).
• Analyze impropriety reports provided by the RSB for trends on a daily basis and provide information to Regional Managers to assist with planning annual training for more than 4,500 recruiters.
• May require extended hours to provide continued assistance to maintain support for operations in 6 different time zones to include west coast.
• No travel required.

Necessary Skills and Knowledge:

• Must have the ability to write, interpret and train the Army National Guard enlistment policy.
• Knowledge of federal position management principles and practices to provide advisory services to management.
• Knowledge of federal recruitment and placement policies and guidance, including pay setting, to provide technical advice to management.
• Ability to provide expert advisory and consultative services on significant position classification problems or issues that may involve a single organizational element or an entire organization.
• Experience with Microsoft Office software such as Excel, Access, and PowerPoint.

Minimum Qualifications:

• High school Diploma or GED
• Minimum of 2 years' experience (3 years preferred) serving as a MEPS Senior Guidance Counselor or 2 years of experience working at NGB in the Recruiting Operations Branch.
• Prior experience with the Army National Guard.
• Prior MEPS Guidance Counselor (GC) experience as a V7 or as a civilian Military Entrance Processing Station (MEPS) GC Complete Quality Control (QC) of assigned enlistment packet within the SMT portal using the Electronic Records Management (ERM) System within the Guidance Counselor Resource Center (GCRC).
• Must be a US citizen.
• Active Secret clearance

Preferred Qualifications:

• Bachelor's degree in a related field.

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.