Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
6 years' supporting digital content and experiences (Required)

Required Skills/Knowledge
Strong knowledge of HTML, CSS and websites management.
Experience working with a CMS and web analytics platform. Sitecore and Google Analytics experience are strongly preferred.
Graphic design experience with photo editing skills.
Ability to be a strategic and creative thinker with a passion for all things digital.
Excellent verbal and written communication skills, including AP Style.
Experience leading digital projects, especially those focused on content strategy.
Self-motivated with a strong work ethic.
Strong time and project management skills.
Juggle various projects and handle tight deadlines in a fast-paced environment.
Able to work on initiatives independently as well as in a team environment.

Functional Accountabilities

• Maintain the current foundation website, editing content and optimizing the user experience of current web pages.
• Work with CNH marketing and communications team to ensure a consistent experience across the foundation and hospital websites.
• Manage SEO for the foundation websites, evaluating keyword opportunities, tuning content and reporting outcomes to leadership.
• Ensure the foundation website adheres to digital best practices, including accessibility guidelines.
• Monitor web analytics and make recommendations for improving the user experience.
• Manage relationships with digital vendors and prioritize and test site enhancements.
• Work closely with the design, events and marketing teams to execute and maintain a consistent image across all platforms.
• Interface with multiple departments and vendors to evaluate individual project needs and develop new digital features to diagnose and help correct performance issues.
• Monitors new technologies in the web development space to suggest new frameworks and platforms to improve web properties.

Performance Improvement/Problem-solving

• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve web and administrative processes.
• Make appropriate decisions, using sound judgment.

Organizational Accountabilities
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met.

Teamwork/Communication

• Demonstrate collaborative and respectful behavior.
• Partner with all team members to achieve goals.
• Receptive to others' ideas and opinions.
• Performance Improvement/Problem-solving
• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions, using sound judgment.

Cost Management/Financial Responsibility

• Use resources efficiently.
• Search for less costly ways of doing things.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty and takes time to resolve the situation.
• Demonstrate accurate, clear and timely verbal and written communication.
• Actively promote safety for patients, families, visitors and co-workers.
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.