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Responsible for scheduling appointments and arranging meetings, conferences and travel. Ensures the manager's knowledge of schedule 24 hours in advance. May assist in creating meeting agenda and taking minutes.

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Organizes and maintains correspondence, files and records in accordance with internal procedures

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Follows up on pending matters under the manager's direction and supervision, providing feedback in a timely manner.

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May assist in coordinating the workflow within the manager's scope of oversight. Initiates follow-up action as needed.

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May assist in researching information requests under the manager's guidance and supervision. May assemble relevant data and compiles information as directed.

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Serves as a liaison to other managers and staff members, internal/external customers.

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Communicates and/or coordinates the manager's instructions and desires with various individuals and/or departments/divisions. Furnishes and obtains information from others as needed.

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Receives and screens calls, correspondence, and/or visitors for the manager and other staff members.

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Answers routine inquiries and refers more complex requests to appropriate staff member.

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Drafts and types routine letters and memos from specific instructions.

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Utilizes various software and/or learns new computer applications to meet unique work needs and improve productivity.

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May serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures.

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May prioritize and coordinate project(s), and follows through on issues in a timely manner under the guidance of the manager.

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Partner in the mission and upholds the core principles of the organization

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Committed to diversity and recognizes value of cultural/ ethnic differences

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Demonstrate personal and professional integrity

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Maintain confidentiality at all times

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Anticipate and responds to customer needs; follows up until needs are met

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Demonstrate collaborative and respectful behavior

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Partner with all team members to achieve goals

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Receptive to others' ideas and opinions

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Contribute to a positive work environment

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Demonstrate flexibility and willingness to change

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Identify opportunities to improve clinical and administrative processes

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Make appropriate decisions, using sound judgment

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Use resources efficiently

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Search for less costly ways of doing things

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Speak up when team members appear to exhibit unsafe behavior or performance

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Continuously validate and verify information needed for decision making or documentation

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Stop in the face of uncertainty and takes time to resolve the situation

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Demonstrate accurate, clear and timely verbal and written communication

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Actively promote safety for patients, families, visitors and co-workers

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Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance