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Ecosystem Program Director
Alpharetta, GA
Job Description
The Global Ecosystem GSI (Global System Integrator) Program Director is responsible for managing the overall lifecycle of Infor's global system integrator partners. This role will be the go-to person to build, lead, document and manage programmatic workstreams that contribute to the build, deployment and continuous improvement and impact of Infor's relationship with GSIs. The lead will collaborate and drive alignment within the organization as well as with key industry stakeholders and partners to develop, execute, assess, and continuously improve the program. This is not a field sales position.
A Day in the Life typically includes:
- Manage various programmatic Infor ecosystem workstreams that onboard and support GSIs.
- Collaborate with the field, marketing, operations, legal and ecosystem program team to define and lead key requirements, initiatives and program updates to increase the program value to partners and Infor.
- Design program guides that detail requirements and benefits, terms and conditions, etc.
- Collaborate with marketing to manage communications to the GSI community via portal, newsletters, webcasts, social channels.
- Document and ensure compliance with policies and processes to support all aspects of the program, including field / channel rules of engagement and enable global execution.
- Collaborate with and provide business requirements to Field Enablement to design & launch field enablement on Partner Program, Rules of Engagement, Deal Reg, How to Partner, etc.
- Consult with and provide requirements to Partner Enablement for the development of Partner-facing solution (vs product) enablement materials, as well as overall Partner Enablement journey, including but not limited to Certifications and Badging.
- Collect and manage feedback from GSI partners into the ongoing roadmap for the Ecosystem program. Establish and track metrics of the program, run a quarterly compliance process with the Ecosystem field.
- Analyze, document program risks and design & execute mitigate plans.
- Co-design, ensure execution and track/publish the impact of robust co-marketing plans with GSIs within Infor's ecosystem.
Basic Qualifications:
- Experience in program design and management with GSI partners.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Understanding of project management, and various PM software applications (i.e. Click-Up).
- Written and oral communication skills, including C-level presentations and day-to-day dialogues with internal and external executive stakeholders.
Preferred Qualifications:
- Program management skills in ERP and/or related SaaS technology environments.
- Bachelor's degree or higher in business or related field.
Location: US Remote (Alpharetta, GA, Dallas, TX, St. Paul, MN)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
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Our Values
At Infor, we strive for an environment that is founded on a business philosophy called (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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