At PA Networks, we believe in the power of collaboration and value in-person interactions.

This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Professional Services Rapid Response Consultant for Cortex will provide onsite and remote rapid response performing design, deployment, and configuration relating to PA Networks XDR. The Consultant will function as the Cortex Technical Lead and PA Networks Solutions Subject Matter Expert (SME) interacting directly with the customer's personnel and or response teams. As the technical expert during a customer incident, this role will focus on implementing PA Networks XDR and/or providing configuration enhancements for existing deployed systems.

Your Impact

Deploy and configure XDR across customer environments, including endpoints and cloud environments.

Tune and optimize endpoint agents to maximize security effectiveness while minimizing operational impact.

Assist in building policies based on machine learning and behavioral analytics

Analyze logs and events generated by XDR to identify, investigate, and mitigate security incidents.

Interact with the PA Networks Unit 42 to analyze and remediate cybersecurity events (Remediation limited to Firewall Implementation/Configuration/Hardening).

Interact with PA Networks Unit 42 and customer to develop recommendations and roadmaps for enhancing the effectiveness of customer s cybersecurity controls.

Ability to communicate and lead effectively in a crisis situation with all levels of a customer s organization from Engineering/Operations to C Level staff.

Ability to document and templatize necessary documentation packages for customer(s).

Ability to work on a team or lead a team depending upon the specific projects.

Ability to provide complex solutions in customer environments and execute/document said solutions by self or as a team leader.

Maintain knowledge of current cybersecurity threats and industry trends

Other tasks and duties as needed to support the customer and/or business

Qualifications

Your Experience

5+ years in a technical consulting or engineering role

3 years experience deploying and managing XDR platforms, including expertise in endpoint agent deployment and configuration.

Strong understanding of endpoint security technologies, such as software firewalls, antivirus, anti-malware, and endpoint protection platforms.

Knowledge of machine learning and behavioral analytics principles, enabling the development and tuning of effective security policies.

Ability to analyze logs and events generated by XDR to detect and respond to security incidents.

Solid understanding of security concepts, frameworks, and best practices, with the ability to provide expert advice and guidance to customers.

Desired Certifications

ISC2 CISSP

PA Networks Certification PCDRA

Public Cloud Certification i.e. AWS Certified Solution Architect Professional, AWS

Advanced Certified Networking Specialty.