• Reviews reports of conflict-based harms, including interpersonal and inter-group dynamics, student conduct matters, and academic integrity. Conducts appropriate outreach and referrals.
• Meets with parties, primarily students and student organizations, that experience and cause harm to review conflict management options for a particular case and advise parties on those options.
• Facilitates and documents resolution options for their caseload, including but not limited to conflict coaching, informal adjudication, formal adjudication, mediation, and restorative processes. Case facilitators should come to the role with experience in at least one of these resolution pathways, and training will be provided to ensure that team members are prepared to facilitate all of these pathways for our community.
• Facilitates programs that train, raise awareness, and provide other services for the campus community regarding conflict management, community expectations, and harm repair.
• Partners with key campus partners related to conflict-based harms. Key partners can include faculty, staff, students, Athletics, Student Involvement, Fraternity and Sorority Life, Campus Living & Residential Education, Title IX Office, GW Police Department, General Counsel, etc.
• Collaborates with other SRR team members to train and manage members of the University Integrity and Conduct Council (UICC) regarding university policies and the university's formal adjudication processes.
• With care, respect, and confidentiality, responds to inquiries and communicates as appropriate with students, families, university faculty & leadership, and external constituents.
• Provides leadership to a key project area within SRR, including UICC selection & training, Education & Outreach, Policy and Practice Review, Team Development, Assessment, and other key project areas.
• May supervise a graduate intern in project-based work.
• Maintains professional expertise through regular professional development. Lends expertise to the university by serving on boards and committees as needed.

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• A demonstrated commitment to restorative principles and conflict management options as strategies for managing student interpersonal conflict in higher education settings.
• Demonstrated capacity for excellent written and verbal communication that is responsive to the needs of a diverse community.
• Master's degree in higher education or a related field.
• Experience working in academic and non-academic student conduct and conflict management practices.
• Experience with or demonstrated knowledge of inclusion and equity practices.
• Knowledge of current student development practices in the area of student conduct and conflict management.
• Knowledge of higher education, FERPA, Clery, Title IX, VAWA, and related compliance laws and issues.
• Strong supervision, communication, and organizational skills.
• Experience collaborating in a team work environment with shifting priorities.
• Familiarity with the case management software, Maxient.

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.