Cardiac Cath Lab Operations Manager (RN)

Department: Cardiac Cath Lab

Reports to: Clinical Director - Nursing

Full Time - Day Shift (M-F, 8:00am - 4:30pm, no weekends)

FLSA Status: Exempt

Position Objective

The Operations Coordinator provides support and assistance to the Nurse Director in the supervision and management of the daily operations in Interventional Radiology and Cardiac Cath Lab. The role ensures that all activities associated with the daily execution of suite procedures are coordinated and communicated in a way that departmental and inter-departmental efficiency is expedited; patient care is facilitated with minimal delay and that quality of services is consistently maintained. The Operations Coordinator supports the Mission, Vision and Values of Doctors Community Hospital.

Role Specific Competencies

1. Adheres to professionalism standards.
• Serves as a role model/resource for other team members and exhibits flexibility and adaptability to change in department practices.
• Identifies strengths and development needs of self.
• Identifies active/potential problems and seeks appropriate solutions to those problems, and assumes responsibility and accountability for "judgments" and actions.
• Appearance consistently complies with department policy.
• Participates in orientation and training of new personnel.
• Utilizes work time productively.
• Willingness to cover varying shifts as requested.
2. Assists in staffing and scheduling; adjusts appropriately according to unit specific staffing guidelines to maintain safe, appropriate care in a cost-effective manner.
• Assists in projecting, adjusting and evaluation of concurrent staffing needs according to established staffing guidelines.
• Monitors staffing ratios/acuity/needs on a daily basis to ensure safe staffing levels.
• Reviews staff schedule, adjusts staffing appropriately to cover the needs of the department daily, including flexing staff if needed.
3. Directs staff in the application of the nursing process, provides direction, coordinates patients' care, promotes and enhances independent functioning among employees.
• Plans for patient care needs by reviewing appropriateness of scheduled cases and availability of supplies I equipment and staff.
• Evaluates and adjusts specialty team staffing. Completes patient care assignments based on expertise of staff members and demands of the suite schedule.
• Demonstrates competence and knowledge in the assessment, treatment and care of adult and geriatric patients within the setting.
• Regularly acts as role model to nursing staff, technicians, and support staff in demonstrating RISE values.
• Regularly acts as role model to nursing staff by demonstrating clinical and theoretical expertise using evidence-based knowledge and prevailing standards.
• Constantly demonstrates critical thinking and innovation.
• When needed, supports clinical caseload.
• Arranges for housekeeping and maintenance departmental services to ensure a safe environment for patients, employees, visitors, and medical staff.
• Coordinates and communicates between clinical and non-clinical areas of the facility and within the system AS all potential or actual patient problems that may affect the daily activities within the suite and the quality of patient care.
• Coordinates and communicates with ancillary departments to maintain cooperative working environment.
• Coordinates and ensures information flow to surgical families on any updates with the patient's schedule / condition.
• Coordinates resolution of problems identified pre-operatively resulting in no significant delay to surgical procedure, patient recovery, or discharge.
• Delegates tasks appropriate to unit personnel to facilitate schedule and minimize delays in planned surgery.
• Orchestrates the services of operating room personnel to provide rapid progression from cleaning to preparing room (OR) for the next case.
• Enforces and maintains intra-operative standards of care.
• Directs the operating room personnel in areas such as organizing, cleaning, and stocking as deemed necessary.
• Oversees clinical nursing practice, utilization of area resources, and operations in accordance with department goals and objectives, regulatory, professional, and accrediting agency standards, as well as the policies and procedures of Doctors Community Medical Center.
• Elevates to management problems requiring administrative intervention in time to minimize patient, surgeon, visitor, and / or hospital employees dissatisfaction.
• Identifies and reports appropriately potential and actual quality improvement issues.
• Observes and monitors quality of staff performance and physician activities to prevent harm or injury to the patients, and reports appropriately to the OR Nurse Manager.
• Reports accurately and timely all patient problems requiring physician notification that may result in delay or cancellation of surgery, delay of recovery and or discharge.
• Monitors efficient room turnover.
• Performs other duties as assigned.
4. Performs staff developmental activities.
• In collaboration with educator, establishes an orientation and education plan for the staff and updates clinical practice changes.
• Maintains current job-related knowledge and seeks opportunities to advance that knowledge through continuing education, seminars, and other educational offerings.
• Participates in hospital and departmental performance improvement activities by implementing practice improvements based on the results of departmental quality and improvement assurance activities.
• Assists with orienting / preceding of departmental staff.
• Participates in the development of unit / hospital based standards of practice; mentors others in this development.
• Consistently plans and incorporates new routines, procedures and equipment into practice.
• Develops team focused interactions and works effectively with others to plan for annual objectives to be achieved by specialty teams.
• Consults with staff, physicians, and unit manager to identify service specific educational needs.
• Plans formal/informal education programs with the OR Educator and assists in competency
• development and presentation.
• Collects, analyzes and reviews data and participates in practice committees when appropriate.
• Conducts research and evaluates new product introduced by industry representatives.
• Participates in professional organizations and attends relevant conferences to keep in pace with current practice. Provides leadership direction to staff.
5. Routinely acts as a clinical resource / consultant to staff for problem identification and resolution.
• Anticipates and proactively guide scare to prevent untoward events.
• Demonstrates mentoring ability when interacting with staff members.
• Acts as a role model for change; manages and implements new technological changes and practices.
• Delegates effectively in daily operations and utilizes critical thinking skills in crisis situations in a calm and professional manner.
• Monitors room turnover / case setup and directs team members in order to achieve operational efficiency and on time starts.
• Communicates effectively with staff to ensure necessary information is disseminated.
• Exemplifies patient advocacy with physicians, staff, family and community. Proactively resolves issues and fosters this behavior in other staff members.
• Assures staff is held accountable for assigned responsibilities and follows through when issues develop and brings them to closure.
• Maintain the safety of all who interact within the unit. Monitors staff for compliance with internal and external safety policies and procedures.
• Facilitates a positive working environment to promote employee satisfaction and retention and recruitment.
• Assures employee and departmental compliance to hospital policies and procedures.
• Assists in ensuring that all equipment is clean and functioning safely, removes malfunctioning equipment from service and notifies appropriate personnel.
• Maintains equipment log book for any equipment malfunction to identify trends and address key performance indicators for equipment vendors.
• Takes lead in interviews for staff selection.
• Coordinate, facilitate, and manage change within the health care organization.
• Facilitate or serve as a member of a multidisciplinary team in planning patient care.
• Completes annual staff reviews.
• Demonstrates flexibility to work on multiple projects at one time.

TCB Framework:

Luminis Health is committed to providing high-quality care across the region to realize our vision of: Living Healthier Together. We expect all leaders to serve as an example and to abide by the Team, Change, Business (TCB) Leadership Framework, which includes the following competencies:

Team:

• Experienced leading high performing diverse teams and achieving quality results.
• Prioritizes coaching and mentoring techniques to support, grow and sustain employees leading to a positive impact on employee retention.
• Provide leadership duties as needed to support a 24/7 healthcare operation.

• Demonstrates and encourages collaboration and teamwork to achieve goals.
• Communicates clearly and effectively with people inside and outside the organization.
• Role models self-wellbeing: and supports organizational efforts to encourage employee well-being.
• Seeks opportunities to be present and visible in the organization.

Change:

• Embraces the need for change and the connection to being innovative and competitive in the healthcare market.
• Leads with a collaborative approach that encourages trust, scholarship and a culture of inquiry amongst peers, directs and executive leadership.
• Champions change throughout the system and anticipates the need for innovation while developing and supporting strategies to obtain the desired outcomes.
• Has professional knowledge of the healthcare environment and advises on appropriate strategies.
• Demonstrates transformational and creative approaches to work.
• Establishes high expectations for continuous learning, performance improvement and sustainable growth.

Business:

• Advances Luminis Health's business interests while ensuring compliance and development of policies, procedures and practices and abiding with laws and regulations.
• Demonstrates strong business acumen and utilizes strategic insight to optimize organizational goals.
• Leads with a deliberate focus on achieving financial and annual operating goals.
• Creates and sustains accountability across the team to meet organizational priorities.

• Successfully manages all Information systems within span of control and partners with internal and external stakeholders to achieve goals.
• Operates with a high and appropriate level of urgency while making decisions based on organizational priorities, goals and objectives.

• Uses data and analytics to drive decision making.

Qualifications and Experience

• 3 years experience in acute care setting in IR or Cath Lab preferred.
• Ability to care for patients in suite to meet basic needs.
• Specialty Certification preferred.
• Current ACLS is required.
• Current CPR/BLS is required.
• Current RN license in Maryland or compact state.
• Graduate of an accredited nursing program, BSN required, Master's preferred.
• Knowledgeable of IR/Catheterization Lab standards, preferred.
• Minimum 5 years Interventional Radiology or Cardiac Cath Lab nurse experience required.
• Coding/billing experience

Physical Requirements

• Concentrates on moderate to fine detail for extended period of time.
• Full range of body motion including handling and lifting patients; manual and finger dexterity;
• hand/eye coordination.
• Lifting and carrying items weighing up to 50 pounds.
• Sitting, standing and walking for extensive periods of time