Job ID | 2023-4662 | # of Openings | 1 | Clearance Requirement | S | Education Requirement | High School Diploma/GED | Certifications | DOD 8140 IAT-I + CE certification | Experience Level | Junior | 8570 Compliant | IAT 1 |
SMS is seeking a Communication Focal Point (CFP) / Local Registration Authority (LRA) Technician to work on the C4 contract at Kirtland Air Force Base in New Mexico. This position is responsible for answering calls, reviewing incidents in the ticketing system, and determining where a ticket should be routed. Provides customers and enterprise teams with rapid and accurate data, answers, and information. Performs project and task management duties such as reviewing, disseminating, following up on, and documenting enterprise orders, requests, or requirements.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
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SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.
SMS is an Equal Opportunity Employer.