Position / Candidate Requirements

In this role you will be responsible for monitoring, maintaining and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single on-site work location. Candidates must be flexibility in schedule, neat in appearance, able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.

Responsibilities:

* Configure and maintain Cisco network devices such as routers, switches, and firewalls
* Troubleshoot network issues and provide solutions to ensure optimal network performance
* Maintain Windows servers and applications, including Active Directory and Group Policy
* Install, configure, and troubleshoot Windows operating systems and applications
* Implement and maintain backup and recovery processes for Windows systems
* Work with cross-functional teams to resolve network and system-related issues
* Provide technical support and training to end-users
* Stay up-to-date on emerging technologies and industry trends related to network and system administration

Education and Experience:

• 4-6 Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity
• 6-8 Years of Experience with a High School Diploma

Required Progressive Experience:

• Must have the ability to obtain a Secret Security Clearance.
• Technical Proficiency: Knowledge of Cisco networking equipment, protocols, and configurations.
• Troubleshooting Skills: Ability to identify and resolve network outages, connectivity issues, and hardware problems.
• Port Security: Proficiency in configuring, managing, and clearing port security settings.
• Server Administration: Experience with server reboot procedures and basic server maintenance.
• Communication: Excellent communication skills for interacting with end-users, clients, and team members.
• Customer Service: A customer-centric approach to providing efficient and effective technical support.
• Problem-Solving: Strong problem-solving skills to diagnose and rectify network and server issues.
• Documentation: Ability to maintain accurate records of network configurations, changes, and issue resolutions.
• Time Management: Effective time management to prioritize and manage multiple tasks/incidents.
• Team Collaboration: Work effectively with cross-functional teams for complex issue resolution.
• IT Security: Awareness of basic IT security best practices and protocols.
• Must be able to work nights and weekends.

Preferred Experience:

• Minimum Cisco Certified Network Administrator (CCNA) required, higher certifications a plus
• CCure 9000 and Genetec Security Center a plus
• CCNA, CCNP or Network+
• Security + or similar which meet current guidelines such as DOD 8570 Baseline Certification IAT Level II.

Required Certifications:

• At least 5 years experience in Cisco network engineering and Windows system administration
• Strong understanding of network protocols, architecture, and topology
• Experience in configuring and troubleshooting Cisco network devices
• Familiarity with network monitoring and management tools such as Orion
• Strong understanding of Windows Server OS, Active Directory, and Group Policy
• Familiarity with virtualization technologies such as VMware
• Experience in PowerShell scripting or other automation tools
• Knowledge of backup and recovery processes for Windows systems
• Ability to work with cross-functional teams to resolve network and system-related issues
• Excellent communication and interpersonal skills

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

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