Washington, DC 
Posted 10 days ago
Job Description
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

The Driver-Courier drives automobile or light truck to deliver messages, documents, packages and mail to various business concerns or governmental agencies, may occasionally transport office personnel and visitors, perform miscellaneous errands, such as carrying mail to and from the post office and sorting or opening incoming and outgoing mail. The Driver Courier may obtain receipts for articles delivered and keep a log of items received and delivered, and deliver items to offices and departments within an establishment.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Responsible for pickup and delivery of mail in a safe timely manner to customer or destination according to the assigned schedule and designated routes.

  • Perform daily inspection of vehicle to include, but not be limited to: ensuring that the tires are in good condition, oil and water are at appropriate levels, the exterior of the van has not been damaged, etc.; and provide written documentation to supervisor of needed service or repairs. Maintain interior vehicle cleanliness on a daily basis and exterior as needed.

  • Maintains logbooks documenting all pick-ups and deliveries and accurately complete mileage and time logs.

  • Ensure that employees/route listing, directions and maps are in the van. Ensure that the proper number of flares, safety triangles, first aid kits, jacks, flashlights, etc., are in the van and in proper working order.

  • Collect, record, control, sort, delivers, and dispatches all incoming and outgoing expedited courier material in accordance with DOD, DON, and USPS regulations and policies.

Additional Responsibilities

  • Deliver interoffice mail and picks up mail from mail stops.

  • Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract.

  • If required at site, pull bags to be sent at the end of the day.

  • Responsible for performing job in safe manner, with concern for others and a desire to increase production If needed, process machine able mail (folding, inserting, sealing, and opening).

  • Follow HAZMAT procedures for handling potentially hazardous mail.

  • Process accountable mail utilizing accountable mail tracking system.

  • Process unidentifiable accountable mail May require opening and reading mail and forward to appropriate location.

  • May require processing requests for publications.

  • Perform duties of a mail meter on an as needed basis.

  • Perform other related responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

  • High school diploma or General Educational Development (GED) required.

  • Experience in operating various mail room machines preferred.

  • Experience in UPS and Federal Express shipping and procedures preferred.

  • Active secret security clearance or ability to obtain one required.

  • Valid driver's license and a good motor vehicle record (MVR) required.

Knowledge, Skills, and Abilities

  • Excellent oral and verbal communication skills.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds

  • Strong customer service skills

  • Ability to work on routine and repetitive tasks for long periods with minimum supervision.

  • Ability to stand, reach, and walk for long periods of time.

  • Ability to make minor decisions regarding mail issues/questions.

  • Knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail preferred

  • This position requires familiarity with the terminology of the office unit.

  • Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.

  • Basic typing skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk and sit. The employee may occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee will be visiting a variety of locations in the community and can occasionally be exposed to outside weather conditions. The noise level in the ServiceSource work environment is usually quiet. The noise level at locations at community locations could be quiet, moderate, or loud.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link:

4 Easy Steps to Apply

Step 1:Apply online to an open position.

If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below.

Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact

Step 3: Submit Comprehensive Release form to a local ServiceSource contact

Step 4: Submit Documentation of Disability letter to a local ServiceSource contact

Program Outreach Specialists by Location

Aurora/Colorado Springs, Colorado

(719) 510-2328

Fort Worth, Texas

(571) 455-8541

Newport News/Fort Eustis, Virginia

(757) 503-1222

Northern Virginia, Washington, DC, Maryland

(703) 970-3697

Northern Virginia/Quantico/Washington, DC - Food Services

(571) 455-0195

St. Louis, Missouri

(314) 202-9199

Boyers, Pennsylvania

(571) 455-8541

North Carolina/Kentucky

(910) 826-4699 ext. 4699


(727) 538-7370

DE, PA, MD and TX

(302) 765-1259


We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please to view a list of Regional Office locations. Please ask to speak with Human Resources.


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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