Requisition ID | 2023-11313 | Category | Customer Service/Support |
The Customer Service Representative (CSR) works as a single point of contact for our existing client base. The CSR primary responsibility is to act as a liaison between the client and the internal Datawatch departments to ensure a high level of customer satisfaction. The CSR's primary responsibility is account management for Maryland customers.
Starting wage is $20-22/hour, commensurate with experience, plus benefits and paid time off.
All applicants applying for a position at Datawatch Systems must be willing to submit to a drug screening and criminal background check. EOE/M/F/D/V DCJS
Benefits
Choice of Medical Insurance plans
Dental Insurance
Vision Insurance
Medical and Dependent Care FSA Accounts
401K Plan with a discretionary employer match
529 Plan Access
Employee Assistance Program
Commuter and Parking Benefit
Short-term Disability and Long-term Disability Insurance
Employer-paid 50K Life and AD&D Insurance
Voluntary Life Insurance for Employee, Spouse and Children
Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage
Annual performance evaluation and salary adjustment consideration
Paid holidays, sick and vacation leave
Job-related tuition reimbursement