Position Summary
The MC Dean Critical Power department provides our customers with safe and effective maintenance and installation of UPS, battery, and other critical power equipment. This position requires an individual who is keen on learning new applications and capable of critical thinking, customer service, and problem solving as well as working independently after receiving adequate training.

Position Responsibilities:

• Learn and understand topics including critical power and battery systems, LOTO, safety, and troubleshooting.
• Installing battery systems, taking electrical readings, and testing continuity of circuits using appropriate equipment.
• Diagnosing malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Generate tickets to ensure equipment maintenance and repair is completed in accordance with OEM standards.
• Travel up to 75% of the time.

Position / Candidate Requirements

• High School Diploma or GED
• Must successfully pass a background check and drug test
• Must have a valid driver's license and good driving record
• Reliable transportation
• Experience with a Microsoft Windows environment
• Ability to adapt to a changing environment and workload
• Strong Oral and Written Skills.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Must have good working knowledge using smart devises (smart phones, tablets, ETC.) and comfortable using multiple web-based applications.
• Must be committed to excellence and generate high quality work.
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.

Desired / Advantageous Qualifications

• Familiarity with customer service and satisfaction.
• NFPA 70e (current version)
• OSHA 10/30
• Battery OEM-certified

Pay range: $18.51 - $21.53

We offer an excellent benefits package including

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid-time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities:

• Lifts at least 100 pounds at one time and 60 pounds for an extended period.
• Relocates a 12-foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls, and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.