Field Service Engineer - WA
Seattle, WA 
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Posted 1 month ago
Job Description
Field Service Engineer - WA
Functional area: Service
Country: United States
City: Seattle
Company name: Atlas Copco Tools & Assembly Systems LLC
Date of posting: Nov 30, 2021

The Role

The Atlas Copco is a global, industrial company. We are pioneers and technology drivers with industries all over the world that rely on our expertise. At Atlas Copco, we strive for a culture that encourages diversity of mind, inviting all voices to the table.

Do you enjoy solving technical problems and explaining them to customers? Are you a self-starter who enjoys the independence of working autonomously in a variety of workplaces?

As a Field Service Engineer (FSE), you will be the customer's first point of contact with Atlas Copco and an ambassador for our brand. The ability to communicate across all levels of an organization, responsiveness to customer demands, computer literacy, detailed field service reports and accurate record keeping are essential attributes for this position. Primary responsibilities will be to perform routine service, fix breakdowns, identify faults, inspect customer warranty claims and perform major overhauls on customers' Atlas Copco Equipment. Our field service engineer position provides a great foundation to understand our products and customers for future mobility within the company.

For the last 147 years, Atlas Copco has been the Home of Industrial Ideas. With sustainability at the forefront of everything we do, our tools and our people have changed the world for the better.

We're ready for you. What are you waiting for?

What We Expect of You?
  • A High School diploma or GED is required

  • Preferred 2 years' experience in a production environment working with manufacturing automation, assembly tooling or data collection systems

  • Ability to demonstrate and train customers on Atlas Copco equipment
  • Experience servicing fastening tools, knowledge of torque theory and fastening are preferred
  • Basic understanding of PLCs or ladder logic is preferred
  • IT experience with ability to install and troubleshoot software, SQL, networks and databases preferred
  • Equipment troubleshooting experience is preferred
  • Ability to lift and carry up to 40 pounds
  • Valid U.S. driver's license
  • Ability to travel up to 60% locally & 40% nationally - this will be regionally dependent
  • Participation in flexible working hours including overtime, weekends and holidays are a requirement
  • Superior customer experience and continuous learning

What You Can Expect From Us?
  • An inviting, family-like atmosphere

  • Ample opportunities for professional development

  • New challenges and opportunities to learn every day
  • Outstanding company benefits
  • Comprehensive onboarding and training program
  • A rewarding, forward-thinking company culture with excellent company benefits

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.


Atlas Copco Tools & Assembly Systems LLC is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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