Parts Specialist
Grand Rapids, MN 
Posted 11 days ago
Job Description
Description Date Posted: 12/17/2021 12:00:00 AM

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system based on company guidelines.
Duties and ResponsibilitiesSpecific Duties Include:
* Assist in keeping parts department clean and professional.
* Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines.
* Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
* Take a proactive approach to inventory control by assisting and or reporting discrepancies.
* Ensure internal and external customers receive the correct parts in a timely manner.
* Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines.
* Proactively study and stay current on industry and product information.
* Pick up and deliver parts for customers and vendors as needed.
* Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of McCoy Construction & Forestry.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.

EducationHigh school diploma or equivalent with one-year post high school education in heavy equipment or two years mechanical experience as a service technician or a combination of education or experience. A 2-year degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred. Organization and communication skills must be highly developed. Computer skills need to be broad based. Skills

Job Requirements:
* Formal parts training and or industry experience
* Understanding of mechanical and technical terms
* Knowledge of parts operating systems preferred
* Computer skills
* Strong organizational skills
* Interpersonal skills
* Customer service skills

Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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