Senior Records Examiner / Analyst Supporting the USAO
Nashville, TN 
Posted 23 days ago
Job Description
Focused on delivering unsurpassed services in support of the law enforecement and homeland security communities, FSA, a rapidly growing joint venture owned by trusted solutions providers SAIC and AECOM, has a vacancy for a Senior Records Examiner/Analyst supporting the United States Attorney's Office (USAO).
A Senior Records Examiner/Analyst performs, but is not limited to the following duties:
  • Performs litigation support tasks associated with the day-to-day operation of the USAO litigation support within the ACE Unit of the Civil Division. These duties include a variety of information technology support to meet USAO information needs utilizing network hardware and software capabilities, including specialty litigation software. Specifically, assignments encompass the following:
    • Litigation Support Services - Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator."
      • Installs configure, and maintains litigation support equipment;
      • Develops standards and procedures for applications; and
      • Coordinates efforts with other agencies involved in litigation team activities.
      • Performs quality control (QC) of incoming data to ensure it meets District's Electronically Stored Information (ESI) requirements.
      • Loads data into local IPRO Eclipse database.
      • Maintains IPRO Eclipse databases.
      • Coordinates data transfer with the Litigation Technology Service Center (LTSC) for Relativity databases.
    • Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. Ensures systems availability, functionality, integrity, and efficiency.
      • Installs new or modified litigation support hardware and software.
      • Resolves hardware/software interface and interoperability problems.
      • Maintains and controls the district's litigation support equipment inventory.
    • Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
      • Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data;
      • Promotes awareness of security issues among management and employees.
      • Implements programs to ensure users are aware of, understand, and adhere to systems security policies and procedures.
    • Customer Support: Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
  • Diagnoses and resolves problems in response to customer reported incidents; installs configures, troubleshoots, and maintains customer hardware and software; and provides for customer training including orientation for new users.
  • Assists ACE staff with running searches and database exports as needed.
  • Performs other related duties as assigned.
A Senior Records Examiner/Analyst must meet the following qualifications:
  • Litigation Support principles, methods, and practices;
  • Litigation Support systems development concepts;
  • Performance monitoring principles and methods;
  • Quality assurance principles;
  • Technical documentation methods and procedures;
  • Systems security methods and procedures;
  • Analytical methods; and
  • Oral and written communication techniques.
  • Litigation support databases working with load files such as IPRO Eclipse and Relativity
  • Discovery processing hardware and software such as Law PreDiscovery and Nuix systems
  • Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
  • Ability to obtain and maintain a Public Trust Security Access
This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.

FSA is proud to be an Affirmative Action/ Equal Opportunity Employer. We recruit, employ, train, compensate, and promote qualified persons in all job titles without regard to age, ancestry, color, gender, HIV status, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation (including gender expression and identity) veteran status, family leave status, and any protected group status as defined by applicable law. FSA is proud to maintain a drug-free workplace. Satisfactory completion of a post-offer drug screening is a condition of employment. As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc., we also adhere to agency standards with respect to prior drug usage. COVID Policy: As a Federal Government Contractor, FSA falls under the guidelines of Executive Order 14042 and the Safer Federal Workforce Taskforce. Prospective and/or new employees will be required to adhere with FSA's COVID -19 Policy and be fully vaccinated before the start of employment. If applicable, during the offer process, prospective or new employees may seek a reasonable accommodation due to a disability (which would include medical conditions) or because of a sincerely held religious belief, practice or observance. While at a Federal workplace, employees must also comply with any additional agency workplace safety requirements for that workplace.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
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