Department's Website:
Minimum Qualifications:
Bachelor's degree in computer science, mathematics, or a related field from an accredited institution of higher education
At least six years of experience in computer support, including two years of supervisory experience
OR
Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting
At least eight years experience in computer support including two years of supervisory experience
Preferred Qualifications:
Demonstrated work history that demonstrates providing high-level customer service and computer support, both face-to-face and remote support
Experience with Windows, Linux, and macOS administration
Experience with Citrix XenApp/XenDesktop (Virtual Apps and Desktops)
Knowledge, Skills, & Abilities:
Knowledge of the application of systems analysis and programming in automated information systems
Knowledge of the limitations and use of mainframe and microcomputer hardware and software
Knowledge of supervisory practices and techniques
Knowledge of budgetary procedures
Ability to supervise a small to medium-sized computer support staff
Ability to compile reports and make recommendations concerning hardware/software support functions and budgetary requirements
Ability to analyze computer support system problems and devise corrective measures
Ability to read and interpret technical literature and evaluate product recommendations
Salary Information:
Required Documents to Apply:
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.